Ron Stefani Email & Phone Number

Austin, Tx, Us

United States

Project Manager serving Department of Veterans Affairs

Project manager for Education Services operations strategic initiatives.- Scoped, planned and executed multiple transformation projects simultaneously to improve efficiency and costs in department processes and measurements.- Led project for L10N team and partners to streamline translation process and reduce time spent on file transfers by 50%.- Managed $800K annual localization budget- Collaborated with product owners to develop calculations to identify top priorities for translation spend.- Led bi-weekly Business Health forum with leaders to review key performance indicators for all functions in Education Services (content, delivery, technology and customer experience/engagement); assign and drive actions to improve.- Communicated regularly to stakeholders and senior leadership on project status and business health.

Education Services product owner for Converged Systems.- Collaborated with internal and external stakeholders to align content development backlog and team’s objectives with roadmaps.- Conducted learning needs analysis with stakeholders and learners to identify needs and measurable performance objectives.- Actively worked with development team to define user stories and align with stakeholders’ needs.- Priority ranked user stories for content development team sprint planning.- Worked with cross-functional groups to define and plan assets needed for development, such as labs, graphics and delivery scheduling.

Scrum master for content development teams.- Facilitated all ceremonies for two scrum teams (backlog refinement, sprint planning, daily stand-ups and sprint retrospectives).- Collaborated with product owner and team to create and refine user stories.- Updated product and sprint backlogs to focus on customer priorities.- Tracked metrics on team velocity and completion rate.- Worked with team members and Agile coach to adapt and improve team performance.- Aligned with other scrum masters in organization to standardize processes.

ADDIE-centered management of training programs for tech support agents, deployment services and customer self-service certifications.- Performed needs analysis with multiple stakeholder groups.- Conceived learning solutions aligned with objectives.- Developed and/or managed development of content.- Delivered content (classroom and virtual) as needed.- Reviewed success of courses with stakeholders to make near-term improvements and carry lessons learned to future programs.- Reported project status regularly to stakeholder core teams.

Develop training programs and collateral to support sales of IDM Enterprise storage products.- Developed training materials to help enterprise technologists and other field sales personnel understand enterprise solutions at various levels.- Deliverables included white papers, reference architectures, training, demos, deployment guides and performance characterization for sizing tools.- Established consistent messaging of key concepts across white papers for similar solutions, as well as across Outbound Marketing collateral and training material.- Created CAPEX budget for the team and worked across departments to obtain resources not covered in the budget.- Presented regularly to senior managers and executives on group projects and status.

Various roles in development, project/program management, and people management.- Maintained CAPEX and OPEX budget and aligned with wider organization goals for improved out-of-box experience.- Recruited team and grew organization to ~30 employees.- Managed team members’ performance, including rewards, ranking and improvement plans as needed.

Bachelor Of Arts - Ba, Journalism

Education record