Proficient in handling and responding to customers’ needs. Greet residents and guests as they enter the facility. Manage and display stock and maintain safe and clean work areas. As an on-call Concierge so I provide concierge services to multiple facilities. When packages arrive, I ensure they are logged in the system called Active building and checked out when picked up by residents.

Sealed or opened envelopes, by hand or by using machines. Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Operated office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctionsVerified that items are addressed correctly, marked with the proper postage, and in suitable condition for processing. Place incoming or outgoing letters or packagesSummary Of QualifcationStrong analytical and problem solving skillsMS Office (MS Word) Resolve customer complaints or answer customers regarding policies and procedures.Motivated to new ideas conceptsFunction well with others.