A leading UK and Dubai-based IT Support company for tailored IT solutions that enable you to meet your specific business goals. From software applications and support to IT outsourcing, networks and hosting, we offer all the technology products and the high level of services that you need.

BlackHorse IT (Microsoft Silver Partner) is a Dubai-based IT consultancy that offers a comprehensive range of management and support services, from complete IT outsourcing solutions and strategic consultancy, to infrastructure design and fit-out projects. We specialize in supporting small to medium-sized enterprises and, as an SME ourselves, we understand many of the challenges they face and have the experience and expertise to provide the solutions to overcome them.

1. Manages company’s entire IT infrastructure ensuring availability to all users.2. Install, configure and monitor VPN connections from head office to constructions sites.3. Provide remote / onsite support to users and perform needed upgrades andmaintenance4. Maintain company’s corporate servers , Microsoft Active Directory, Fileserver & BackupSystem5. Created company policies and procedures governing corporate security, email andInternet usage, access control, and incident response6. Prepare & present monthly report regarding IT projects, issues & concerns

1. Responsible for the design and implementation of IT solutions for various clients2. Configure and install various Cisco network devices (routers, switches, firewalls, CiscoVOIP , wireless & UTM devices)3. Installing, configuring and managing VMware vSphere, ESXi, and related technologies4. Deployment of Microsoft Server 2008 – 2012 - Active Directory, Fileserver & DHCP5. Provide Level-2/3 support and troubleshooting to resolve issues

1. Manage company’s network / system infrastructure & ensure technical and functional designs meet business requirements.2. Proactively monitorcorporate network including VPN connection & leased line.Ensuring 99.9 percent uptime & provide 24/7 on-call support3. Responsible for the configuration and administration of Microsoft & Linux servers

1. Responsible for providing level 2 technical support for desktop, laptop, telephone sets, printers, operating systems and office automation software. 2. Document & track changes in any installation, movement & repair of desktops, printers & telephones sets 3. Provide technical assistance to level 3 engineer in troubleshooting network & system issues