Ron Wagner Email & Phone Number

United States

Seattle, WA, US

• In this role, I orchestrated HR strategy and policies across a 500 employee, multi-state business encompassing manufacturing, retail and call center operations. To that end, I lead and coach 14 HR Managers.
• Introduced talent review and succession planning processes.
• Redesigned robust performance review process.
• Established strategic leadership development practices.
• Improved turnover and reduced time to fill positions.
• Revised talent acquisition process to improve customer experience and brand image.

Bentonville, Arkansas, US

• At Walmart, I devised and implemented the HR strategy for a geographically dispersed three-state region of 102 retail stores with a workforce of 22,000 employees. I leveraged business partnerships to drive process.
• Spearheaded empowerment initiative that contributed to $9.2B in sales across all facilities.
• Reduced time to fill key management positions by 25%.
• Steered administration of annual performance management processes to 100,000 employees over four regions.
• Improved employee engagement scores for region by 9% within first year and delivered annual improvement for eight consecutive years.
• Led staffing to support 10% store opening growth over five years.

Bainbridge Island, WA, US

Green Bay, Wisconsin, US

• In this role I organized the organizational development and training team to support company-wide new initiatives process improvements, mergers, and acquisitions with timely and cost-effective training. During my.
• Re-engineered the on-line training curriculum and renegotiated a service delivery agreement with third party vendors resulting in a cost saving of $150,000 annually.
• Led instructional designers partnering with management to assess annual training and development needs and worked within budget demands to deliver training programs on time and within budget.
• Drafted guidelines and processes that adhered to federal and state financial annual certification and compliance training that avoided costly fines and penalties. Redesigned compliance training that achieved 100%.
• Directed and facilitated system/service training and devised change navigation programs that facilitated acquisition of eight-branch bank and supported conversion of new operations system.
• Within first year, re-engineered organizational leadership competencies and succession plan to support strategic initiatives. Providing a more consistent process for talent review and identifying high potential talent.

Oak Brook, Illinois, US

• At Ace Hardware I devised a succession planning program and identified 60 top notch leaders for participation. I also developed and deployed employee/cultural change surveys focused on alignment of strategic growth.
• Conceptualized and built Ace University, a multi-media online learning and personal development technology; realized training participation increases of 50-60% per year.
• Co-designed a competency based performance evaluation system, aligning career goals to organizational objectives.
• Orchestrated management development conferences, a series of two day seminars focused on leadership skills development for 240 mid-level managers.
• Increase participation of company sponsored tuition reimbursement program by 300% in the second year of implementation.
• Established a training initiative in response to a retail store customer/associate engagement survey.

Longwood, Florida, US

• As the Manager of Developmental Resources I developed the overall focus for a newly created position. I designed and conducted consultative training initiatives in support of company and licensee home improvement.
• Impacted 5,000 in-home sales members and 25,000 store employees.

Chicago, IL, US

• In this role at Sears I served as the regional leader for the corporate university and management programs at Sears Retailing. I also executed recruiting, hiring and training for the corporate executive training program.
• Contributed to the design of the corporate university and management programs.
• Directed the creation, schedules, and delivery of all training courses. Consulted on the course design for region and district managers. Programs impacted 5,800 managers, 145 classes and 120 national trainees in four.
• Delivered recruiting, hiring, and training for the corporate executive training program.
• Executed and tracked performance of training programs which were designed for new management trainees.
• Served as national training manager; held additional roles across the Midwest/Northwest.

Chicago, IL, US

Held various manager positions at Sears stores and store support facilities.