Four Dimes Ltd is an online publishing service that provides encouragement and useful information to individuals in various stages of life.

Managed finances and business operations for a small nonprofit organization that utilizes cycling as a means of enhancing the lives of underserved youth. Stepped in to help reconstruct and recover accounting records after major errors by previous book keepers. Improved accuracy and reporting and financial forecast. Provided regular financial reports and forecasts for the board of directors. Structured book keeping processes for better reporting in line with standard 990 reporting processes. Led the preparation of annual budgeting with average annual growth of 20%. Assembled reports and led preparation of filings including state and federal financial reports. Improved revenue by introducing standardized pricing for program fees, helping the social enterprise better manage cost of goods sold, introducing a new stream of revenue via online sales of donated items, and finding underwriting for youth workforce development programs. Developed and enhanced community partnerships through development of partnerships with like kind nonprofits. Worked with city and state agencies to enhance our youth workforce development program. Enhanced donations by serving as a community liaison with bike shops and community organizations that provided donations. Developed corporate bike build relationships as another means of receiving donations for bikes used for programming or sales.

Consistently a Top Rated Seller and Power Seller on eBay with 100% Customer Satisfaction score with 100% Positive Feedback. Prepared items for sale, photographed, listed, packaged and shipped items. Focus primarily on bicycle components and on telecommunications equipment (phone systems and components). Purchase and re-sell items or sold on consignment.

Consulted with small and medium size businesses and existing customers of the company to evaluate communications services and needs. Continually kept up on telecommunications resources, whether equipment or services, and helped businesses identify what options would help them operate their businesses more efficiently and profitably. Managed complex telecommunications installations, coordinating with IT departments and providers, telecommunications service providers, and hardware technicians, ensuring the proper equipment was available and that systems were installed with minimal disruption to the business.Provided technical assistance and training to customers, helping them understand how their telecommunications systems operated, providing resources and creating documentation to help them manage their equipment, and serving as a backup field technician as required.

Sales consultant 2008-2009. Prospecting, proposal and sales of telecommunications systems, PBX, voice mail and computer telephony. Consultation on telecommunications services, often finding Return on Investment through savings in monthly communications costs to help pay for the new telephone systems. After the economy dropped and the company had to cut back on staffing, I continued to work with them as an independent contractor, helping in sales and service situations, particularly related to NEC telecommunications systems. Came on as a full time service technician in 2011 installing and servicing telecommunications systems and in the installation, testing and certification of structured voice and data cabling systems.Independent contractor assisting in sales and service 2009-2010. Service technician 2011-2012.

Sales Manager: 1993-2005. Identified potential candidates for new telephone, PBX and voice mail systems. Assessed how small and medium sized businesses communicated with their customers and identified hardware and service solutions to help them operate their businesses more efficiently and profitably. Managed long distance sales service including writing tariffs and managing regulatory issues. Wrote software for billing of customers. Created marketing materials and helped develop a professional sales image for the company. After the sale, managed and coordinated installation of telephone systems so that complex systems could be installed with minimal disruption for the customer. Provided training and technical support to the customer. As a sales professional, I maintained technical certifications on the systems we sold in order to better understand the systems and how they can help the customer, and to better support the customer after the sale.In 2005 I helped lead the transition to new ownership, including initial introductions between the new and previous owners. Managed much of the due dilligence and communication leading up to the transition. In 2007 I stepped in as a field service technician helping in service and installation of telephone systems.

Working in a congregation comprised primarily of older members, I worked to cast a vision that a small congregation can be relevant and make a difference in the community around them. Attendance increased by 50% over three years. Public speaking and teaching skills utilized through preaching and teaching Bible Study lessons. Built relationships in the community through involvement in ministerial alliance and community activities and regularly leading worship services and visitation services at the local nursing home.