In addition to the position of Sales Manager, involving the promotion, sale and customer service for each of our products, I am also the liaison for company operations including building maintenance, phone support, IT updates and support as well as the support role for new hires. Of course, this position is not acheived by a single indiviual and requires input from every member of the team to make the job a sucess.

• Inventory Management: Working to sell existing inventory, determining which models and quantities need to be procured for future from-stock sales.• Marketing Tasks: Each marketing project needs to be selected for content to get the best readability from each newsletter and advertisement distributed. Accountable for working together with the various members of our team to help find the right topics and determine which section of our database would most benefit from the given document. • Team Leadership: Devoted to leading our sales team to a professional attitude that reminds our customers that they are crucial to our existence and that we appreciate their business and maintaining our high standards of support excellence.• Pricing levels for various products: For each product offered by Computime, there is an associated price list distributed to our customers. Responsibilities include calculating the necessary sell prices for each item to insure a competitive position while maintaining profit margins. This is achieved by reviewing other, similar products in the market.• Vendor Liaison: Performs as a single point of contact for each vendor to maintain a consistent line of communication. Provides required account information regarding various customers and projects as requested by vendors.

As a Business Development Manager, it is my responsibility to offer advice and share my product expertise with re-sellers and corporate end-users to help them with a well informed buying decision.► Exceeded targeted sales goals consistently.► Provided the highest level of service to customers in a friendly and professional manner.► Addressed customer questions and concerns regarding products, prices and availability.► Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.► Developed and nurture leads including via cold-calling and attending industry events.► Project management including maintaining deployment time lines, interacting with customer and third party vendors.► Provided consultation to customers regarding their IT solutions needs to uncover new sales opportunities to discuss how specific products could meet their needs.► Exchanged returned merchandise for customers quickly and efficiently.► Served as liaison between customers and various department personnel.► Trained new employees on company customer service policies and service level standards.► Ensured that data is accurately entered and managed within the company's CRM or other salesmanagement system.

► Maintained accurate stock records.► Supervised material flow, storage and global order fulfilment.► Selected products for specific routes according to pick sheets.► Oversaw special orders and after-hours, urgent shipping jobs.► Unloaded, picked, staged and loaded products for shipping.► Conducted monthly, quarterly and yearly inventories of warehouse stock.► Operated UPS and FedEx shipping system efficiently and accurately.► Received incoming shipments and reviewed contents against purchase order for accuracy.► Worked at a rapid pace to meet daily deadlines.► Banded, wrapped, packaged and cleaned equipment

► Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.► Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.► Assisted customers with store and product complaints.► Rang up customers in a timely manner and guaranteeing high level of customer service.► Logged all daily shipping and receiving orders accurately.► Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.► Processed merchandise returns and exchanges.