Rony E. Email & Phone Number

United States

Weston, Florida, United States

• Orchestrated seamless collaboration and alignment of internal resources across departments, optimizing customers' success and delivering an exceptional customer experience to drive account growth.
• Implemented a strategic renewal approach and contract structure that accommodated long-term needs and anticipated changes in organizational strategy.
• Fostered robust cross-functional relationships with Sales, ERM’s, and Operations teams, enhancing the effectiveness of Customer Care and achieving high revenue retention rates.

• Oversaw and mentored 7 employees, providing guidance, and coaching on sales strategies to enhance performance and prioritize key areas.
• Conducted regular team meetings to review sales pipelines, identifying opportunities to expand and close over 500 renewal opportunities per quarter.
• Spearheaded team efforts to achieve quarterly revenue goals, ensuring the successful renewal of all opportunities and surpassing the $2 million revenue target.

• Responsible for driving $3 - $5 million in recurring quarterly revenue across Central and Western Canada renewals.
• Collaborate weekly with 8 Account Executives across the inside, field, and enterprise sales teams as well as authorized partners regularly to identify top target accounts with expiring support contracts
• Lead and facilitated monthly meetings with colleagues and leadership to present top account deals and showcase road map to closing.Booked a total of $17.1 Million USD in ACV revenue in FY20.Established and maintained.

Miami/Fort Lauderdale Area

• Develop and foster alignment with sales team members as needed to close sales.
• Assist sales representatives with any non-revenue generating tasks such as license splits, transfers, consolidations, and problem solving issues.
• Use pre-established procedures and guidelines to respond to requests from internal and end-user customers, partners and distributors via phone, web, and email.
• Work within Citrix Order Submission System (COSS) to process orders.

Gainesville, Florida Area

• Develop marketing campaigns and program goals to generate usage of Student Prime for at least 200 freshmen students per week and drive revenue through new memberships subscriptions daily.
• Submit detailed, accurate reports for organized promotional events, social media content, and recognized trends and opportunities for sales weekly.

Gainesville, Florida

• Promote brand awareness, product quality, value and style through executing and managing eight marketing programs.
• Interact with the University of Florida campus through 280 product samplings per event to engage active students with the brand.

Gainesville, Florida Area

• Oversee all executive board members which includes: VP of Operations, VP of Programming, VP of Academic Affairs, VP of Membership Development, VP of Recruitment Relations, Treasurer, and Member at Large.
• Act as a liaison between the University office of Sorority and Fraternity Affairs and the whole sorority.
• Act as a liaison between chapter HQ and the whole sorority.
• Lead weekly executive board meetings and chapter meeting
• Attend bi-monthly Panhellenic Council meetings

Gainesville, Florida Area

• Oversee Alumni chair, New Member Educator, Ritual Chair, Bid Day Chairs, Points Chair, and Bid Day Committee.
• Create action plans with the chapter and set up yearly goals such as philanthropy fundraising and academic excellance.
• Oversee all 90 new members through the 4 month rigorous recruitment and initiation process.

Gainesville, Florida Area

• Developed business acumen through hands on training, webinars, conference calls with upper field leadership, and identified strengths and growth opportunities within the brick and mortar store.
• Learned business operations from senior store management through conducting store assessments, participating in loss prevention conference calls, and recruiting potential employees.

Gainesville, Florida Area

• Generated market analysis by engaging with student organizations, as well as, conducted weekly workshops to increase student awareness and drive usage of software products.
• Introduced the Microsoft Surface Family products through sampling initiatives, while interviewing individuals through consumer engagements to collect and record product preferences and feedback.
• Reported and logged at least 30 consumer feedback forms per week to improve sales management.

Gainesville, Florida Area

• Planned and implemented over 15 events per semester held by JSU, including holiday parties.
• Promoted the organization to Jewish students on campus to ensure that students are aware of the events and benefits available.
• Contributed to the increase in individual memberships by over 10%.
• Collaborated programs with other organizations on campus to promote unity.

Gainesville, Florida Area

• Used existing connections and networking skills to introduce, build, and strengthen the KISS imPRESS brand identity to female-centric clubs and other organizations.
• Created a campus-specific marketing program tailored to reaching and engaging female students at the University of Florida.
• Delivered presentations and hosted social events to inform students about what makes KISS imPRESS different from competitors.
• Leveraged personal social media networks to get students engaged with KISS imPRESS.
• Managed two campus-specific social media accounts directly related to the brand.

Gainesville, Florida Area

• Represented Study Edge, the tutoring company, through marketing their products and services.
• Reported Glitches and analyzed UI/UX interface to better the Study Edge application and Company.
• Cooperated in biweekly meetings, contributing thoughts and ideas on how to expand the number of memberships.

Gainesville, Florida Area

• Engaged with students and peers about GEICO insurance through campus announcements and events.
• Created social media marketing posts to bolster brand discounts and benefits.

Gainesville, Florida Area

• Created social media plans and promotional images for all online platforms including Instagram, Facebook and Twitter.
• Researched local veterinarian clinics and wrote informational blogs for consumers.
• Assisted in all essential startup needs including client calls and quality assurance.

Gainesville, Florida Area

• Facilitated personal growth by discussing successful leadership techniques with over 35 peers and 25 mentors.
• Participated in a day long service project which helped teach underprviledge children several business concepts.
• Completed level 1 of the program and am currently working toward completing level 2.

Hollywood, Florida

• Greeted and assisted customers while managing and coordinating a staff of over 15 to help the business strive.
• Navigated the transfer of money in and out of the company while registering over $1000 in sales daily off of food/beverages and serving 500 plus customers per night.
• Maximized guest satisfaction and business revenue by motivating team members and promoting promptness towards tables that resulted in rigorous service certifications of over 100%.

Bachelor Of Science In Buisness Administration (Bsba), Marketing

Superintendent'S Diploma Of Distinction, Graduated With A 3.9 Unweighted, 5.5 Weighted

Activities and Societies: National Honor Society, Math Honor Society, English Honor Society, Academy of Hospitality of Tourism and.

Education record