Rony El-Hage Email & Phone Number

Montreal, Qc, Ca

Montreal, Quebec, Canada

• With the RVP, we oversee a network of 13 branches, including 4 hubs (major branches), and lead a team of 18 branch managers, 56 financial advisors, along with 42 assistants and ambassadors.• Achieved a 16% increase in overall sales metrics in the first year, followed by a 25% growth in the second year, despite a reduction in staff from 70 advisors to 56.• Improved NPS score by 13 points in the first year, followed by a gain of 27 points in the second year.• Designed and delivered… Show more • With the RVP, we oversee a network of 13 branches, including 4 hubs (major branches), and lead a team of 18 branch managers, 56 financial advisors, along with 42 assistants and ambassadors.• Achieved a 16% increase in overall sales metrics in the first year, followed by a 25% growth in the second year, despite a reduction in staff from 70 advisors to 56.• Improved NPS score by 13 points in the first year, followed by a gain of 27 points in the second year.• Designed and delivered 8 training sessions.• Implemented an onboarding process for new branch managers.• Achieved a 13% increase in performance activities in the first year, followed by a 21% increase in the second year.• Responsible for deploying a succession training cohort for future managers.• Introduced a coaching-the-coach system, enabling directors to be supported after their coaching sessions with employees, whether in person or via Teams.• Received superior individual performance evaluations in 2022 and 2023.• Developed an intelligent Excel file allowing all employees and managers to track their daily sales performances against set targets. Show less

Montreal, Quebec, Canada

• Management of 8 different branches, including 4 hubs, with assistant managers, across multiple mandates.• Proven experience in turning around underperforming branches, demonstrating an ability to address operational challenges and restore struggling branches to profitability.• Increase in metrics between 15% and 30% year over year, during the first 2 years of tenure in each branch, indicating continuous and sustainable growth in business performance.• Implementation of effective… Show more • Management of 8 different branches, including 4 hubs, with assistant managers, across multiple mandates.• Proven experience in turning around underperforming branches, demonstrating an ability to address operational challenges and restore struggling branches to profitability.• Increase in metrics between 15% and 30% year over year, during the first 2 years of tenure in each branch, indicating continuous and sustainable growth in business performance.• Implementation of effective financial advisor performance management, enabling several of them to improve their metric results from the first year of tenure in each branch.• Significant improvement in customer satisfaction, reflected in the enhanced NPS score, demonstrating a commitment to customer service excellence and customer retention.• Responsible for structuring and deploying practical integration training for newly hired financial advisors in the Montreal market, highlighting an ability to develop effective training programs to support team growth. Show less

Montreal, Canada Area

• Exceeded sales targets by over 100% each year, demonstrating exceptional performance and the ability to generate significant results.• Ranked as the top advisor among 420 colleagues in the bank during the last year, showcasing recognized excellence within the organization.• Successfully sold over 100 credit cards annually, illustrating expertise in promoting and selling financial products.• Achieved success as the top advisor in insurance sales, highlighting specialized skills in… Show more • Exceeded sales targets by over 100% each year, demonstrating exceptional performance and the ability to generate significant results.• Ranked as the top advisor among 420 colleagues in the bank during the last year, showcasing recognized excellence within the organization.• Successfully sold over 100 credit cards annually, illustrating expertise in promoting and selling financial products.• Achieved success as the top advisor in insurance sales, highlighting specialized skills in a specific sales domain.• Remarkable ability to earn clients' trust for business development, emphasizing effective relational approach and customer retention skills.• Awarded two trips (to the Dominican Republic and the Bahamas) for being among the top 35 advisors in the bank over the past two years, recognizing exceptional performance and significant contribution to the team.• Holder of a mutual funds dealer representative license. Show less

Montreal, Quebec, Canada

• Exclusive assignment to a REMAX and VIA Capital office for solicitation, demonstrating professional recognition.• Exceeded mortgage sales targets in the second year, illustrating outstanding performance in a crucial financial domain.• Top seller in mortgage insurance in the second year, highlighting specific expertise and the ability to meet clients' insurance needs.• Consistent presence in real estate broker agency offices, showing active engagement and a close relationship with… Show more • Exclusive assignment to a REMAX and VIA Capital office for solicitation, demonstrating professional recognition.• Exceeded mortgage sales targets in the second year, illustrating outstanding performance in a crucial financial domain.• Top seller in mortgage insurance in the second year, highlighting specific expertise and the ability to meet clients' insurance needs.• Consistent presence in real estate broker agency offices, showing active engagement and a close relationship with key players in the real estate sector.• Participation in events organized for real estate brokers, strengthening professional relationships and visibility within the real estate community.• Launch of contests in collaboration with agency owners, implementing stimulating initiatives to encourage performance and strengthen partnerships. Show less

St-Jerome

• Sales increase of 12.5% on average year over year, demonstrating significant and consistent growth in business activity.• Secured agreements to become an authorized supplier for Ubisoft Montreal, the St-Jérôme Prison, and the St-Jérôme CEGEP, showcasing professional recognition and strategic partnerships with major players.• Developed a broad network of suppliers in Canada and the United States to obtain the best prices on the market, thereby offering highly competitive prices to… Show more • Sales increase of 12.5% on average year over year, demonstrating significant and consistent growth in business activity.• Secured agreements to become an authorized supplier for Ubisoft Montreal, the St-Jérôme Prison, and the St-Jérôme CEGEP, showcasing professional recognition and strategic partnerships with major players.• Developed a broad network of suppliers in Canada and the United States to obtain the best prices on the market, thereby offering highly competitive prices to customers.• Establishment of an internet café and gaming space for LAN parties, providing innovative services and attracting a diverse clientele.• Implementation of a pickup and home delivery service, providing a competitive advantage by addressing customers' convenience needs.• Creation of a team for computer repair services at customers' homes, expanding the range of services offered and strengthening the company's value proposition.• Among the first small shops in Quebec to have an online ordering and transaction website, demonstrating a forward-thinking vision and an ability to adapt to technological advancements in the market.• Formation of a website creation team, contributing to diversifying the company's activities and meeting the growing demand for online presence.• Motivation focused on customer satisfaction and happy employees, emphasizing the importance of human relationships and service quality. Show less

Master Of Business Administration - Mba

Certificate, Arabic Language And Literature

Certificate, Computer Software And Media Applications

Associate'S Degree, Health Services/Allied Health/Health Sciences, General

Activities and Societies: Volleyball, Radio Animation, First responder