Rony Klayany - Icf Acc is a HR and Compensation Expert | Certified Customer Service Trainer | ICF ACC Coach at Qatar General Electricity & Water Corporation (Kahramaa). He possess expertise in change management, training, leadership, management, strategic planning and 37 more skills. He is proficient in English and Arabic. Colleagues describe him as "Rony has a wonderfully calm and warm presence as a coach. Quickly, he built a sense of trust and safety and in our sessions he has given me the space to explore both professional and personal topics. In our time working together, I was able to dive deeply into how important and how passionate I am about my personal community projects and I built positive and realistic boundaries for myself to move forward. I have been able to manage my anxiety and paralysis by uncertainty to then work with my own clients confidently. He has been professional and generous with space and I recommend his services to others going through similar concerns in their professional journey." and "Rony is one of the leading thinkers in the area of customer service. He has an amazing ability to see what a company needs to deliver great service."