Ronyraj Singh Email & Phone Number

Burlington, On, Ca

Burlington, Ontario

Working with Target Mobile as a Sales Associate.Engaging the guest walking in the aisles, asking about their telecom needs and fulfilling themPerforming need analysis for the clients based on their lifestyles, budget, expectations & making suggestions Up Selling accessories and add-on for the existing and new mobile clients.Acting as a Manager in the absence of the ManagerNotable Achievements - Regularly named as one of the best seller of Accessories and Protection Plans in my District.Regularly achieved my targets for the Loads, Accessories and Protection Plans and ofter overachieving them.

Hamilton

Working with SP Security as a Security Guard/Cashier in Hamilton City owned parking lots for the past 1.5 years. Started as regular employee. Now working on call.

Hamilton

Started as an Security Associate with Primary Response which was then taken over by Securitas. Securitas Canada provides security services to Malls, Condos, Bank’s etcWorking as a Security Associate with the company taking different assignments helping people and providing security to organizations.

Burlington

Wireless DNA (WDNA) is the leading Fido Solutions Exclusive Dealer Proactively welcomed each client entering the premises & addressed their concerns with an undivided attention.Performed needs analysis for the clients based on their lifestyles, budget and expectations & made suggestions Promptly up sold the applicable accessories and software add-on for the existing and new mobile clients

Burlington, Ontario

Taking care of the customers needing the mobile connection/phone.Guiding the customers regarding their purchase regarding mobiles or accessoriesDealing with customers wanting both Postpaid or Prepaid connectionsSatisfying customers by catering to their needs.Resolving problems of customers regarding their purchase if any and satisfy an aggrieved customer.Taking care of the walls so as they are properly and sufficiently stocked

India

Due to change in the polices of the bank and to make the Collection process more smooth and seamless a new departent namely Le@d Team was formulated and was given the responsibility to set up the same in my location and start it from the ground level.So till recently working with Le@d Team as a Lead Manager. This team worked in close Coordination with the Collection/Debt Manager to facilitate their work so as they can concentrate more and more in the field without any need to worry about the back office activities. I had team of 15 employees under me to help me in the processesKey Result Areas:Indenting and then Issuing receipt books to all Collection Manager and Agencies.Responsible for timely collection of receipt books to avoid misuse of the same.Arranging for the proper audit of the receipt books by the auditor every month.Responsible for the Repokit Process and also it's auditResponsible for Lien and Auto Debit process and achievement of targetsEnsuring that the DCR and Trails come regularly from the Agencies as well as from the Debt/Collection Managers.Ensuring the timely bill submission from the agencies and their fast processing.Notable Contributions:Notable Improvement in processes have been made due to stringent controls resulting in increase in efficiency of the Debt Managers as well as the Agencies

India

Due to change in policies of the Bank I was shifted to Home Loan Collection Group in December 08.Key Result Areas:Meeting with the delinquent customers of the Bank in Home Loan Portfolio and convince them to pay up the pending instalments.Handling Collection Agencies and their executives which worked with the bank to facilitate the collection processDeciding the payout of the agenciesIf the customer refuses/unable to pay arranging for the possession of the property according to the policies of the Bank. For this raising the Service Requests for the documents of the Customer. Arranging for collection Head approval for possession of property and then coordinating with local competent authorities to facilitate the sameNotable Contributions:Succeeded in reducing the Delinquency of my designated area by quite a numberFor my performance, I was awarded the Rewards & Recognization certificate by the Bank

Started working as the Relationship Manager in Commercial Vehicles Loan Department. My job role in this department was as follows.Key Result Areas:Interacting with Dealers and solving their problems if any and motivate them to give more and more business to the Bank.Handling the Direct Sales Team called the Retainers to bring business from the Dealers and the Market.Handling and interacting with the DMA's and motivate them to bring more and more business to the bank.Channel Management and TrainingDevising Strategies to Increase Market SharePlanning and Implementing different promotional schemes on sharing basis with the DMA or the Dealer with the motive of increase of business of the Bank.Training of Retainers as well as DMA/Dealer Staff of the policies of the bank and communicating them if any change in policies of the bank occurs.Analysing the market situation and give feedback to the company and suggest different plans to increase salesTo forge deep relationship with the customers so as they can become permanent customers of the bank and ensure repeat business.Collection of Post Disbursal Documents where the customer has not provided the same.Cross selling of different products offered by the bank like MF's, Insurance, Saving as well as Current Accounts to customers of Commercial Vehicle LoansNotable Contributions:Completion of the set targets within the given time frame.

India

Tata Teleservices Limited spearheads the Tata Group’s presence in the telecom sector. The Tata Group had revenues of around USD 70.8 billion in Financial Year 2008-09, and includes over 90 companies, over 363,039 employees worldwide and more than 3.5 million shareholders.Incorporated in 1996, Tata Teleservices is the pioneer of the CDMA 1x technology platform in IndiaTata Teleservices is now one of the biggest players in Telecom sector in India providing Mobile, Landline and Internet services all over India. www.tatateleservices.comKey Result Areas:Giving Telephonic and Mobile solutions to CorporatesMeeting the top officials of big and world reputed organizations like Hero Cycles, Vardhman etc and planning the tariffs according to their needs/usage. Also helping them in identifying their needs and catering the same.Telling the advantages of our telephonic service provider i.e. TATA over the existing connection running in the company and convince them to churn the same on our side.Also sell the IOIP Connections to the individual workers of the company on subsidized rates.Resolving the problems if any in COCP(company owned company paid) and IOIP(individually owned individually paid) telephonic connections.Executing the given targets within given time frame.Notable Contributions:Awarded certificates for persistent good performance consecutively for three quarters.

India

PC Telecom is the sole distributor of NOKIA phones in Ludhiana, a metro city and a commercial hub of India. Key Result Areas:Driving sales strategies for attainment of periodical targets with a view to optimize revenue Forecasting monthly/annual sales targets and executing them in a given time frame.Setting up dedicated channel networks for effectively accomplishing revenue estimatesInteracting & developing rapport with all external/internal constituents of client at all levelsNotable Contributions:Headed a motivated team of 10 executives with overall accountability of sales and marketing activities in the assigned region.Involved in regularly visiting counters with the team members, monitoring there working and resolve the dealers complaints.Creation of new schemes from the dealer end and also communicating the schemes sent by NOKIA for the dealers and use them for expansion of business as well as pushing as much inventory as possible at dealer end resulting in meeting the targets set my NOKIA for the distributor.Opened new counters for expansion of business in Hub and Spoke area.Regularly completed the targets assigned to me and sometimes exceeding the targets.

Canadian Securities Course, Finance

Completed CSC (Canadian Securities Course)

M.B.A, Marketing

Activities and Societies: Worked with an NGO called "CRITIQUE" who worked for the poor and the downtrodden Masters In Business.

B.A, Economics, Public Admn, History

Activities and Societies: Worked with the college Quiz as well as Drama team R.S.D College is affliated with Punjab University, one.

10Th, English,Hindi,Punjabi,Science,Sst