Rony Samia Email & Phone Number

Oakville, Ontario, Canada

• Cubing Orders to generate revenue; reduce freight costs and transportation time.• Conduct Dock Checks and report to management any irregularities.• Update skid locations, pickups, and deliveries daily.• Entering, updating, and processing customer orders. Track and Trace the same.• Apply charges to orders to maximize revenue stream and accurate customer invoicing. • Prepare accurate reports for upper management• Handle client complaints , provide appropriate solutions… Show more • Cubing Orders to generate revenue; reduce freight costs and transportation time.• Conduct Dock Checks and report to management any irregularities.• Update skid locations, pickups, and deliveries daily.• Entering, updating, and processing customer orders. Track and Trace the same.• Apply charges to orders to maximize revenue stream and accurate customer invoicing. • Prepare accurate reports for upper management• Handle client complaints , provide appropriate solutions and alternative within the time limits, follow up to ensure resolution.• Communicating with customers and drivers and responding to their queries in a professional and timely manner.• Maintain a healthy work relationship among team and internal staff. Show less

Mississauga, Ontario, Canada

• Prepare sales presentations and line reviews and deliver a complete package including pricing and promotions• Establish and cultivate a valued partner relationship with assigned accounts• Work with supply chain to be the voice of customer as it relates to changes in demand, promotional activities that impact production, shipping issues, backorders, quality holds including product knowledge training and implementation of company policies• Maintain and publish daily/weekly sales… Show more • Prepare sales presentations and line reviews and deliver a complete package including pricing and promotions• Establish and cultivate a valued partner relationship with assigned accounts• Work with supply chain to be the voice of customer as it relates to changes in demand, promotional activities that impact production, shipping issues, backorders, quality holds including product knowledge training and implementation of company policies• Maintain and publish daily/weekly sales information for accounts• Maintain and update production forecast for assigned accounts• Develop and execute merchandising strategy and share best practices• Communicate business trends and business updates to leadership team• Assist accounting team with receivables and disputes as needed• Coordinate and execute product training for team members and customers as needed Show less

Oakville, Ontario, Canada

• Communicating with customers and responding to their queries (via phone, email) in a professional and timely manner.• Track and Trace customer orders using Fleet Complete & FreightLogics.• Entering, updating and processing customer orders through FreightLogics• Handle client complaints , provide appropriate solutions and alternative within the time limits, follow up to ensure resolution.• Communicate specific freight requirements and procedures to drivers and ensure customers… Show more • Communicating with customers and responding to their queries (via phone, email) in a professional and timely manner.• Track and Trace customer orders using Fleet Complete & FreightLogics.• Entering, updating and processing customer orders through FreightLogics• Handle client complaints , provide appropriate solutions and alternative within the time limits, follow up to ensure resolution.• Communicate specific freight requirements and procedures to drivers and ensure customers are well informed.• Maintain co-operative working relationships among team and internal staff Show less

Oakville, Ontario, Canada

• Developed, implemented, and monitored a top target prospect program with each sales representative• Executed a LinkedIn Marketing campaign for each sales representative, resulting in First Meetings with top prospects and increased brand awareness through successful LinkedIn connections• Improved effectiveness and utilization of ASL’s website Leadfeeder software by initiating formal training sessions with the vendor and monitoring and assigning leads daily• Conducted market… Show more • Developed, implemented, and monitored a top target prospect program with each sales representative• Executed a LinkedIn Marketing campaign for each sales representative, resulting in First Meetings with top prospects and increased brand awareness through successful LinkedIn connections• Improved effectiveness and utilization of ASL’s website Leadfeeder software by initiating formal training sessions with the vendor and monitoring and assigning leads daily• Conducted market research though LinkedIn profiles, Shopify Trade Lists and other marketing platforms; vetting relevant trade leads to generate sales leads• High capability to mine and maneuver large datasets from various sources• Worked on implementation of new marketing strategies and campaigns• Pro-actively participated in daily meetings and contributed to brainstorming and idea generation• Supported the VP Sales & Marketing with any tasks as assigned• Maintained Claritysoft CRM software updating company listings, contact profiles and activity-based marketing Show less

Mississauga, Ontario

•Visit FMCG trade shows and seminars and source new products to be exported to International customers. •Analyze and identify new business opportunities to expand business.•Maintain effective business relationships with customers and distributors to establish appropriate product requirements. •Provide marketing and sales programs for products exported and maintain knowledge on competitor activities.

Mississauga On - Canada

• Devise and execute business development strategies to attract and acquire new clients.• Communicate the wealth management process and appropriate solutions to help clients and prospects alike.• Analyze and assess clients’ financial situation, goals, strengths if any, weaknesses and provide appropriate solutions and programs depending on situation• Act as a steward to the clients’ assets and achieve client satisfaction and loyalty through excellent wealth management… Show more • Devise and execute business development strategies to attract and acquire new clients.• Communicate the wealth management process and appropriate solutions to help clients and prospects alike.• Analyze and assess clients’ financial situation, goals, strengths if any, weaknesses and provide appropriate solutions and programs depending on situation• Act as a steward to the clients’ assets and achieve client satisfaction and loyalty through excellent wealth management services.• Advice, up-sell and cross-sell clients services related to pre and post bankruptcy, business bankruptcy, restructuring tax arrears relief, 1st and 2nd mortgages Show less

Mississauga, On - Canada

• Delivered customer service and first call resolution for Bell customers and consistently met established productivity objectives and met or exceeded set KPI’s• Connected and built rapport with a variety of customers and responded to their changing needs to ensure customer retention and satisfaction• Assessed customers based on their individual needs and promoted appropriate products and services as necessary• Provided excellent customer service and consistently met established… Show more • Delivered customer service and first call resolution for Bell customers and consistently met established productivity objectives and met or exceeded set KPI’s• Connected and built rapport with a variety of customers and responded to their changing needs to ensure customer retention and satisfaction• Assessed customers based on their individual needs and promoted appropriate products and services as necessary• Provided excellent customer service and consistently met established productivity objectives and met or exceeded set KPI’s• Completed accurate transactions with a sense of urgency and an eye for detail • Took appropriate action to efficiently resolve issues and assumed accountability throughout Show less

• Developed weekly sales call schedules to ensure regular customer sales visits; gathered market intelligence and capitalized on opportunities to achieve sales targets by implementing effective solutions-selling skills• Collaborated annual business plans with management, including KPI’s (Key Performance Indicators, market segmentation and channel strategies• Conducted SWOT analysis, planned and recommended short and long term planning marketing strategies• Managed sales and… Show more • Developed weekly sales call schedules to ensure regular customer sales visits; gathered market intelligence and capitalized on opportunities to achieve sales targets by implementing effective solutions-selling skills• Collaborated annual business plans with management, including KPI’s (Key Performance Indicators, market segmentation and channel strategies• Conducted SWOT analysis, planned and recommended short and long term planning marketing strategies• Managed sales and marketing functions, trained sales staff, and provided additional operational support activities fostering a positive environment of learning and growth • Maintained client relationships and retained clients by implementing and delivering superior service levels• Minimized complaints, service deficiencies and recommended action to prevent future occurrences and to ensure collections are in line with the company’s policy• Managed and supervised a large portfolio including; delivery of tenders, quotations, and proposals - (RFP’s.)Result: Exceeded sales of 7M Show less

• Achieved sales targets of branded lubricants through regular and planned visits to customers and prospects• Submitted business proposals for joint venture projects and conducted feasibility studies with ROI, PBITA and payback details• Supported and managed distributor’s sales targets, established brand usage and loyalty through effective sales strategies, marketing and promotional campaigns• Promoted and secured brand visibility through joint ventures, product testing, and trade… Show more • Achieved sales targets of branded lubricants through regular and planned visits to customers and prospects• Submitted business proposals for joint venture projects and conducted feasibility studies with ROI, PBITA and payback details• Supported and managed distributor’s sales targets, established brand usage and loyalty through effective sales strategies, marketing and promotional campaigns• Promoted and secured brand visibility through joint ventures, product testing, and trade showsResult: Exceeded sales of $1.7M Show less

• Developed marketing strategies, goals and objectives to increase market share and profitability • Presented operational improvements to management based on researched market and competitive data• Achieved results through effective leadership, training and frequent market visits with both distributor’s sales force and customers• Streamlined new product developments to meet clients and market requirements and demands• Presented, demonstrated and trained chefs of major hotels and… Show more • Developed marketing strategies, goals and objectives to increase market share and profitability • Presented operational improvements to management based on researched market and competitive data• Achieved results through effective leadership, training and frequent market visits with both distributor’s sales force and customers• Streamlined new product developments to meet clients and market requirements and demands• Presented, demonstrated and trained chefs of major hotels and restaurants on new product offerings and usage - (frozen dough, pastries, croissants, coffee beans, cakes – frozen and ambient)Result: Exceeded sales of $550K Show less

• Developed and implemented sales and marketing strategies to achieve business targets, market share and segment penetration• Identified and recommended effective promotional and distribution methods to deliver specific products to target market segments• Achieved and maintained a high level of proficiency in all McCain product specifications, handling methodologies and service procedures• Managed and trained distributors on new product specifications and handling procedures through… Show more • Developed and implemented sales and marketing strategies to achieve business targets, market share and segment penetration• Identified and recommended effective promotional and distribution methods to deliver specific products to target market segments• Achieved and maintained a high level of proficiency in all McCain product specifications, handling methodologies and service procedures• Managed and trained distributors on new product specifications and handling procedures through sales and cooking presentations• Participated in setting Food Trade shows and live demonstrations for chefs and business owners• Presented, demonstrated and trained chefs of major hotels and restaurants on new product offerings and usage - (frozen French fries, appetizers)• Managed and serviced major QSR’s (quick service restaurants) in the UAE, Qatar and OmanResult: Exceeded sales of $3M Show less

• Supervised and developed the HORECA trade: Hotels, Restaurants, Catering companies, Food Factories, Ship Chandlers, Wholesalers, Bakeries and Institutions• Introduced and marketed the KEG edible oil dispensing system to the HORECA industry• Presented, demonstrated and trained chefs of major hotels and restaurants on new product offerings and usage - (edible oils, flour mixes, various food ingredients)• Monitored competitor activities and reported their prices, special offers and… Show more • Supervised and developed the HORECA trade: Hotels, Restaurants, Catering companies, Food Factories, Ship Chandlers, Wholesalers, Bakeries and Institutions• Introduced and marketed the KEG edible oil dispensing system to the HORECA industry• Presented, demonstrated and trained chefs of major hotels and restaurants on new product offerings and usage - (edible oils, flour mixes, various food ingredients)• Monitored competitor activities and reported their prices, special offers and new product launches to management• Initiated, closed, implemented and maintained contracts for the private packaging of FMCG products Show less

• Maintained monthly reports, monitored complaint analysis, response time analysis and efficiency level reports of the sales team in order to support sales efforts and to provide immediate proactive trouble shooting techniques. • Developed the sales team and reconstructed the distribution network• Managed the customer service department's performance, including control of service staff's efficiency in dealing with complaints• Participated in setting sales target, yearly… Show more • Maintained monthly reports, monitored complaint analysis, response time analysis and efficiency level reports of the sales team in order to support sales efforts and to provide immediate proactive trouble shooting techniques. • Developed the sales team and reconstructed the distribution network• Managed the customer service department's performance, including control of service staff's efficiency in dealing with complaints• Participated in setting sales target, yearly marketing plan and yearly budgetary plans for the division Show less

• Supervised advertising and promotional activities. Prepared and updated sales analysis management reports• Communicated with the distributors in relation to sales and stock orders and assisted in organizing seminars and product launchings• Assisted in preparing training materials and presentations for distributor meetings, in addition to different brochures in liaison with the advertising agency.

Masters Of International Business, Marketing

Diploma Of Education, Logistics, Materials, And Supply Chain Management, Honors