Adaptable and highly motivated sales professional with over seven years of demonstrated expertise in product knowledge, client retention management, quality control, and workflow prioritization. Experienced in both commercial and personal lines insurance, specialized liability products, and roof consulting.Proven ability to operate confidently in high-stress environments and efficiently solve problems, consistently achieving satisfactory outcomes.Committed to continuous professional development and higher education. Holds the Certified Insurance Counselor (CIC) and Certified Insurance Service Representatives (CISR) designations and is currently pursuing the Certified Risk Manager (CRM) designation.