Rooja Balakrishnan Email & Phone Number

United Kingdom

London, England, United Kingdom

Dubai, United Arab Emirates

• Improving, Implementing, and administering human resource policies and procedures. Overseeing recruitment, selection, and the onboarding process for all the new joiners. • Completing the documentation process such preparing employment contracts, submitting visa application post verifying all the documents submitted by the employee. Conducting pre-employment checks such as DBS, Background verification, reference check for all the new joiners. • Handling the day-to-day HR administrative task required to meet the business needs.• Conducting the induction training for all the new joiners. Evaluating the performance and providing refresher training sessions to improve the efficiency and overall productivity (KPI).• Handling the Payroll and ensuring all the employees are paid on time and resolving the disputes on deductions. • Renewal process on the contract agreement & Visa application, Conference Visa, E-Visa for the international ventures (Individual) based on the immigration approval through Gov. in-portal. • Health Insurance renewal for the employees & dependents with various schemes, Co-ordination with insurance companies for the claims and settlement. Document sourcing and custodian while processing claim settlements and reporting TAT on the end-to-end process to management. • Maintains employee productivity and benchmarking systems. Coordinating with the line managers on the performance & personnel developments on how to interpret and react to employee productivity results to conclude manpower forecasting on the existing & for the new geographies.• Monitored the conduct of annual performance appraisal, evaluation of probation period, performance, and salary review for employees due for increment, promotion and those recently transferred to other departments.• Managed the team of 544 employees and addressing the concerns & guiding the team with the immediate resolutions.

Ernakulam, Kerala, India

o Handling 197 Branches and dealing end to end HR operations &recruitment for these branches.o Development & Service Delivery of HR Shared Services Centre using HRMS.o Monitoring salary structures and employee benefits programs includes review and analysis market benchmarking.o Analyzing data for attrition and retention management thereby providing inputs.o Supporting the Resource Management Group in optimum utilization and allocation of Human Capital.o Ensure successful resolution of employee concerns and grievances.o Build, motivate and manage the performance management system, including conducting formal appraisal meetings and one to ones.o Managing the Onboarding process, transition, and internal movements for all new joiners for all the grades. o Handling the exit interview & coordinating for Full & Final settlement. o Managing the ESI, PF, Medi claim, leave issues, Pay roll process for all the employees.o Conducting Campus recruitment drives for new positions and creating opportunities for growth and development. o Motivated employees through special events, incentive programs and constructive feedback.

Ernakulam,Kerala

o Handled a team of 4 HR executives trained & motivated them to achieve the monthly business target.o Conducting the Preliminary telephonic interview to understand the candidate's interest towards job.o Identification of skills set required by the Job description and sending the prospective candidates for interview on time.o Strong offers follow up with potential joiners to ensure 100% offer to join ratio.o Responsible for good number of closures for each month.o Doing proper follow-up with the client regarding new requirements, feedback.o Shortlisted & lining up the desired candidates for the interview.o Responsible for getting new empanelment's for the Company.o Set and conveyed recruitment goals to downstream staff.o Built and strengthened successful relationships with external recruiters and agencies.