User Research Consultant - Contractor
CurrentPlanning, designing and preparing user research activities to support the design, development and continuous improvement of a government service.Carrying out user research activities from recruiting participants, preparing discussion guides and moderating research sessions.Analyse research data and synthesise clear and actionable findings.Communicating user research findings to help the team develop a deep understanding of users and their needs, including designing and maintaining… Show more Planning, designing and preparing user research activities to support the design, development and continuous improvement of a government service.Carrying out user research activities from recruiting participants, preparing discussion guides and moderating research sessions.Analyse research data and synthesise clear and actionable findings.Communicating user research findings to help the team develop a deep understanding of users and their needs, including designing and maintaining research outputs on the team wall, creating formal reports when applicable.Working closely with product manager, business analysts, designers and developers to turn user research findings into stories and actions that lead to valuable product and service features. Show less
