Experienced Assistant Manager Customer Support with a demonstrated history of working in the internet/Ecommerce industry. Skilled in Customer Support, Technical Support, Sales, Post-sales Support, and Customer Relationship Management (CRM). Strong support professional graduated in English(Hons) from Delhi University.
-
Talent AdvisorProficient Insight Consulting Aug 2021 - PresentNoida, Uttar Pradesh, India -
Am- Customer SupportHeadhonchos.Com (Abc Consultants) Aug 2015 - Aug 2018New Delhi Area, India -
Manager SalesJust Dial Limited Nov 2012 - Nov 2013NoidaSpearheading the tele-sales process for Just Dial Ltd.o Heading a team of 10-12 telesales executives.o Responsible for revenue generation for delhi/ncr.o Conducting trainings to update the team on the new products for my team mates -
Customer Support Head – Team Leader (Client Relationship)Hushbabies.Com Sep 2011 - Oct 2012New DelhiSpearheading the customer support team for the online products purchased by the clients from Hushbabies.com – Baby online website
-
Sr. Executive (Client Relationship)Timesjobs.Com May 2010 - Sep 2011NoidaHandling post sales services of Timesjobs Non EA clients. Solving their queries online.o Handling the post sales service (online training and problem solving queries) of timesjobs.com online productso Conducting training sessions to update the team on the new products and promotions. -
Sr. Executive (Team Leader - Direct Sales),Naukri.Com Jul 2006 - Jan 2010NoidaSpearheading the tele-sales process and client service team for the online products, for naukri-direct division of naukri.como Heading a team of 8 direct telesales executives.o Responsible for revenue generation from Rest of India (ROI) region through telesales process for naukri.com online products.o Handling the post sales service (online training and problem solving queries) of naukri.com online productso Conducting trainings to update the team on the new products and promotions.
Roopa M Skills
Roopa M Education Details
-
Delhi UniversityEnglish Language And Literature/Letters -
Father Agnel School
Frequently Asked Questions about Roopa M
What company does Roopa M work for?
Roopa M works for Proficient Insight Consulting
What is Roopa M's role at the current company?
Roopa M's current role is Executive Search Professional.
What schools did Roopa M attend?
Roopa M attended Delhi University, Father Agnel School.
What skills is Roopa M known for?
Roopa M has skills like Leadership, Help Desk Support, Client Issue Resolution, Online Sales Management, Sales, Customer Retention, Client Services, Business Development, Market Research, Post Sales Support, Team Management, Team Leadership.
Not the Roopa M you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial