Roopa Vineetha Email & Phone Number

Chennai Area, India

• Full project management of books
• Responsible for estimation of the new enquiries
• Logging submission, checking the inputs, checking of missing elements, checking for permissions and submission of final schedule to Publisher.
• Author commissioning – Contacting and briefing authors on acceptance of the schedule and submission dates
• Coordinating with internal teams (Normalization team, Copyediting team, production team and the collations and Indexer).
• Sending proofs for review, returning comments to the Authors, sending revised files for final approval

Chennai

• A single point of contact maintaining continuity in communication for the current clients.
• Act as an interface between the Customer and Team from any new enquires, queries till sign off of the project (UK, US, India – Manuals & Books)..
• Ensure the timely reply and acknowledgement to client with regard to any new enquiry, queries and feedbacks
• Coordinate with the Team leaders on the project schedules and delivery details and keep the client informed on the progress of the project.
• Ensuring swift delivery and client satisfaction through mail communication.
• Analyzing the inputs, taking ownership of queries and proactively follow through to resolution.

• Subject Matter Expert in Telecommunication (Australian project)
• Responsible for the deliverables of the team on behalf of the Project
• Guide and lead the team in processing valid orders
• Ensure that the orders submitted or valid and error free
• Measuring the quality of orders processed by the associates in terms of successful valid orders
• Validates requirements, consulting other experts (Australian clients), as required, obtain local feedback and comment on issues raised at the weekly meetings

• Taught Economics and Business Studies for BA (Eco and History), B.Com and BBA classes.
• NSS Officer – 2006 (Guided 120 student in a camp for 10 days).

Master Of Philosophy (M.Phil.), Economics, A+

12Th, Business/Commerce, General