Completes all tasks and activities as required for client implementations including the configuration and customization of the solution.Drive client workshops to demonstrate product capabilities and gather customer requirements.Develop appropriate requirements, design, testing and deployment documentation to support the solution delivery.Develop client specific training programs during the project implementation.Contribute best practices and lessons learned from… Show more Completes all tasks and activities as required for client implementations including the configuration and customization of the solution.Drive client workshops to demonstrate product capabilities and gather customer requirements.Develop appropriate requirements, design, testing and deployment documentation to support the solution delivery.Develop client specific training programs during the project implementation.Contribute best practices and lessons learned from projects to the team with a focus on continuous improvement.Facilitate database imports for new and existing customers including managing cut-over migrations. Show less

Assumed overall accountability for ensuring projects and its outputs were planned, managed and delivered in accordance with agreed upon objectives utilizing both Agile and Waterfall methodologies.Managed oversight of all deliverables ensuring quality and cohesion of team members.Established effective relationships with stakeholders ensuring needs were met.Primary responsibilities consist of documenting existing business processes on existing legacy systems trailed with… Show more Assumed overall accountability for ensuring projects and its outputs were planned, managed and delivered in accordance with agreed upon objectives utilizing both Agile and Waterfall methodologies.Managed oversight of all deliverables ensuring quality and cohesion of team members.Established effective relationships with stakeholders ensuring needs were met.Primary responsibilities consist of documenting existing business processes on existing legacy systems trailed with design & implementation of new system and business processes.Worked closely with management to analyze & understand Business requirements; gathered User, Functional and Non-Functional requirements & translated the requirements into User Stories. Show less

Supported the company in maintaining a work environment focused on quality, communication, collaboration, integration and teamwork.Provided methodologies for object-oriented software development and efficient database design.Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.Created highly effective customer training materials which enabled municipalities to understand compliance with appropriate legislation.

Extensive training in calculating taxes for capped properties as well as legislation pertaining property taxes.Coordinates with MPAC and Municipalities to resolve issues such as potential severance/consolidations, incorrect phase-ins values, negative tax consequences, etc.Deals with questions from municipalities regarding tax effects and consequences of assessment decisions.Involved in testing of in-house software programs and working directly with programmers to resolve… Show more Extensive training in calculating taxes for capped properties as well as legislation pertaining property taxes.Coordinates with MPAC and Municipalities to resolve issues such as potential severance/consolidations, incorrect phase-ins values, negative tax consequences, etc.Deals with questions from municipalities regarding tax effects and consequences of assessment decisions.Involved in testing of in-house software programs and working directly with programmers to resolve issues found.Integral member of the auditing team in charge of overlooking results before finalized Show less

Manage appropriate accounting records, including: reconciling daily cash safe count; accurate and timely processing of accounting data, and verifying account transactions to identify and resolve discrepancies; monthly corporate MasterCard reconciliation.Responsible for preparing and issuing Purchase Order reports, inventory-in-transit analysis.Resolve client concerns including: examination of customer credit card fraud investigations; reconcile customer credit disputes issues… Show more Manage appropriate accounting records, including: reconciling daily cash safe count; accurate and timely processing of accounting data, and verifying account transactions to identify and resolve discrepancies; monthly corporate MasterCard reconciliation.Responsible for preparing and issuing Purchase Order reports, inventory-in-transit analysis.Resolve client concerns including: examination of customer credit card fraud investigations; reconcile customer credit disputes issues with account holders.Responsible for maintaining internal Sears Canada CRM systems. Show less

Completed the organization’s first administration and finance manual for staff members.Conducted a staff forum to collect feedback and comments on the completed administration and finance manual and made necessary changes.Collected staff and finance data and disseminated data through graphs and charts for benefit of Executive Director and Associate Executive Director.Participated in meetings and discussions on the administrative restructuring of the… Show more Completed the organization’s first administration and finance manual for staff members.Conducted a staff forum to collect feedback and comments on the completed administration and finance manual and made necessary changes.Collected staff and finance data and disseminated data through graphs and charts for benefit of Executive Director and Associate Executive Director.Participated in meetings and discussions on the administrative restructuring of the organization.Assisted in the preparation of 2011 financial statements. Show less