Roopesh Sood Email and Phone Number
Seasoned, results-driven, highly-effective, innovative & business-driven IT Project manager with 15+ years of mufti-facet IT experience with strong international exposure in Global Delivery, Agile Program Management, Client Management and Leadership. I've delivered projects/programs in excess of $10 million for clients across NA, Europe and APAC, with accountability of delivery and its P&L management.Able to translate business requirements into tangible, realistic programme deliverables and outcomes. Regarded as the ‘goto’ person for project delivery & leadership, having built a strong reputation for finding solutions and getting things done. I believe sustained success is not accidental. It comes from strong expertise accumulated through incremental responsibility to set-up, manage, lead and grow multiple delivery teams engaged in complex globally integrated projects across regions. I had the satisfaction of seeing through global transformation initiatives from cradle to fruition. I am a firm believer in getting extraordinary results by instilling faith in the team. Strong people management and communication skills to lead, inspire and motivate a team with a focus around building a high performance & empowered teams.Responsible for key functions like Project & Program management, Budgeting, Staffing & Hiring/contracting and Employee engagement including driving various people initiatives like Rewards & Recognition, Town halls, Knowledge sharing, People mentoring & growth.Passionate and experience of various CSR program at organization level to enable employee volunteering via partner NGOs.During my experience in IT, travelled to various client's offices in US, London, Manchester, Liverpool to consult & run workshops to identify solutions for client’s business problems. Also, spent substantial time in IBM US to partner and worked very closely with business and client teams.Specialties:- - Project and Program Management- Application Development & Service Delivery- Strategic Planning & Roadmaps- Setting up Global Sourcing/Delivery models- Portfolio Financial Management- Talent Acquisition and Management- Stakeholder & Client Relationship- Project Management Office- Resource & Vendor management- Telecom IT/OSS/BSS administration & operation- Change Management- Compliance & Auditing- Quality Assurance / Risk Management- Bid & Contract management
Torrens Transit Services Pty Ltd
View- Employees:
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Bus OperationsTorrens Transit Services Pty Ltd Sep 2017 - PresentAdelaide, South Australia, AustraliaFocused, punctual, and DPTI Accredited Bus Driver/Transport Planner & Scheduler with 6+ years of experience in Adelaide's public transport system operations. Demonstrated a proven track record of adhering to strict timetables while operating transit and school buses in a safe and efficient manner. Possess a strong work ethic with an accident-free driving record. Seeking to contribute to performance and safety at Torrens using my driving skills to ensure a safe and enjoyable travel experience for all passengers.
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Project ManagerFord Motor Company Sep 2013 - Jul 2015Gurgaon, IndiaProject Management- Responsible for reporting, estimating, monitoring and tracking project schedules, issues, risks, change requests, defects, dependencies, QA for successful delivery- Contract management, Resource management, Budgeting, Vendor management, License management & Escalation handling.- Managed client relationship & collaborate with stakeholders to validate solutions, in optimizing costs to meet business needs, and ensuring that the solution is sustained within the framework of services; work with stakeholders to limit and/or prevent scope deviation and/or project overruns.IT Development & Management- Negotiated with business on IT deliverables under strict budget costs; led meetings to assess project progress, impact analysis & warrant its timely completion.- Forged professional, cohesive team to capture milestones on time and in complete compliance with agile methodology & best practices.- Ensure Agile principles and Scrum ceremonies were diligently followed by the team and help them remove any impediments. SOW & Business Analysis - Review business requirements & create Statement of Work (SOW), coordinate SOW review and approval; budgeting, resource hiring alignment, trainings, kick-off, ensure invoices are billed, and that proper project closure documentation is filed; provide feedback on processes that need improvement.Project Management Office (PMO)- Setting up PMO, Governance processes & coordination for shared resource management.- Involved in PMO development activities like team structure and job description, policies and procedures, standards, framework, project management tools and practices, competency and trainings, templates development Cost & Budget Management- Plan IT budget (OPEX/CAPEX) & budget allocations. - Develop, monitor & control project budget & expenditure, preparation of dashboards for stakeholders, update status reports, communication plans, score cards, project schedules, risk registers, and budget reports. -
Manager, Program ManagementSapient Nov 2009 - Aug 2013Gurgaon, IndiaProgram & Project Management -- Spearhead the coordination of agile project & program activities including budgeting, planning, estimation, negotiation, deal management, execution, and delivering multi-million & multi-location projects. - Drove large-scale multi-channel digital transformation projects related to Salesforce across web, tablet, mobile & in-store.- Maintained continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.- Multi-layer account review presentations with stakeholder, senior leaders in order to influence decisions for achieving operational excellence and to align technology strategy with business goals.- Ensured Agile principles and Scrum ceremonies were diligently followed by the team and help them remove any impediments. - Present periodic dashboard reports on the current program, future opportunities and solutions to the issues. - Perform program evaluations judiciously collaborate with project teams and other departments, monitor the milestones, deliverable's, QA process. IT Development & Management - - Defined processes & tools best suited to each project. Moved between agile & waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and WBS.- Manage the IT application dev, migration & support. - Monitoring & control budget and expenditure, created central Budget Dashboard for first-hand, immediate and transparent information to stakeholders.- Mitigate risk factors through careful analysis, planning & communication. Anticipate & manage change effectively in rapidly evolving global business environments.- Conduct lessons learned sessions with program team & impacted groups.Business Analysis & Intelligence - - Understand future customer, industry and business / information technology trends. -
Project ManagerIbm Global Services Oct 2003 - Nov 2009Gurgaon, IndiaProject Management - -Oversee & managed enterprise-level implementation of various projects in excess of $10 million, an average of 15-20 resources spread over 3 to 4 geographies with P&L accountability. -Developed, led, & coached highly-productive teams; guided team to achieve project milestones within established timeframes, while implementing Agile best practices and compliance. -Championed dynamic project design and implementation by employing pragmatic approach based on the Agile principles of co-creation and collaboration. -Leading Agile project engagement from creating contracts (SOW) and then planning to completion; project initiation, estimation, project delivery, stakeholder management, and go-live.-Build & maintain effective relationships with clients; communicate project expectations to team members & stakeholders and employ feedback to optimise processes and productivity. IT Development & Management - -Managed IT application & development across 17 Vodafone circles. -Attend meetings with the Vodafone Circle IT and network engineering teams to identify areas of need, evaluate process improvement opportunities, and coordinate projects related to capacity planning & upgrade, automation, process & performance improvement, hardware refresh & upgrades, technology refresh in tune with the core business objectives. -Ensured 24x7 uptime of application with acceptable performance levels having regular optimization & performance tuning, control daily operations, make sure team adheres to the support agreement with the customer with proper SLAs.Incident Management - -Oversee operations incidents and customer requests are handled according to SLA’s, compliance, best practices and defined procedures.-Maintained appropriate communication measures for outages & information flow to affected offices/stakeholders in the right manner. -Contribute to establishing a quality and zero defect mind-set within the team, contribute to and drive quality initiatives. -
Business Analyst, Project LeadVodafone Mar 2000 - Oct 2003Gujarat, IndiaIT Development & Management - - Lead the software integration team engaged in development & implementation of telecom VAS, SMS based information services and applications- Coordinated with IT & other business units for implementation of the requirements/change requests, extending post-implementation, app maintenance & tech support- Member of the enterprise team that provided end-to-end Operations Support System (OSS) and Billing Support System (BSS) solutions including functionalities like CRM, Rating & Billing, Pricing, BSCS Configuration- Liaising directly with customer care, supervise & ensure bills are generated & implement action plan for erroneous & undelivered bills- Developed in house CRM, Online reporting modules and Interfaces for Billing system. Business Analysis & Intelligence – - Liaise with business stakeholders to define issues and/or future business requirements and communicate complex business topics, acting as conduit between IT team & business units.- Owned the responsibility of pitching concept/idea to senior leadership, create a launch plan with marketing, work with designers to prototype a new feature, iterate on a product spec, conduct user research and analyse usage data, and work with engineering on implementation.- Understand client needs, document product/business requirement specification, creating user stories, influencing business strategy, feature specification, & working with engineering to develop the software- Review business processes to identify risks and potential pain points and adopt a pragmatic, logical approach on driving continuous improvement initiatives.- Analyse As-Is business processes to propose improved To-Be processes through automated workflows- Facilitated an effective & efficient communication channel between stakeholders and managed workflow progress to remain up to date on tasks and objectives, ensuring projects stay on target with organizational policies
Roopesh Sood Education Details
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Electronics & Telecommunications -
Information Technology
Frequently Asked Questions about Roopesh Sood
What company does Roopesh Sood work for?
Roopesh Sood works for Torrens Transit Services Pty Ltd
What is Roopesh Sood's role at the current company?
Roopesh Sood's current role is Project & Program Manager | Agile Delivery | Digital Transformation | Senior Business Analyst.
What schools did Roopesh Sood attend?
Roopesh Sood attended North Maharashtra University, Sikkim Manipal University Of Health, Medical And Technological Sciences.
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