Roopesh Sood Email & Phone Number

Adelaide, South Australia, Australia

Focused, punctual, and DPTI Accredited Bus Driver/Transport Planner & Scheduler with 6+ years of experience in Adelaide's public transport system operations. Demonstrated a proven track record of adhering to strict timetables while operating transit and school buses in a safe and efficient manner. Possess a strong work ethic with an accident-free driving record. Seeking to contribute to performance and safety at Torrens using my driving skills to ensure a safe and enjoyable travel experience for all passengers.

Gurgaon, India

Project Management- Responsible for reporting, estimating, monitoring and tracking project schedules, issues, risks, change requests, defects, dependencies, QA for successful delivery- Contract management, Resource management, Budgeting, Vendor management, License management & Escalation handling.- Managed client relationship & collaborate with stakeholders to validate solutions, in optimizing costs to meet business needs, and ensuring that the solution is sustained within the framework of services; work with stakeholders to limit and/or prevent scope deviation and/or project overruns.IT Development & Management- Negotiated with business on IT deliverables under strict budget costs; led meetings to assess project progress, impact analysis & warrant its timely completion.- Forged professional, cohesive team to capture milestones on time and in complete compliance with agile methodology & best practices.- Ensure Agile principles and Scrum ceremonies were diligently followed by the team and help them remove any impediments. SOW & Business Analysis - Review business requirements & create Statement of Work (SOW), coordinate SOW review and approval; budgeting, resource hiring alignment, trainings, kick-off, ensure invoices are billed, and that proper project closure documentation is filed; provide feedback on processes that need improvement.Project Management Office (PMO)- Setting up PMO, Governance processes & coordination for shared resource management.- Involved in PMO development activities like team structure and job description, policies and procedures, standards, framework, project management tools and practices, competency and trainings, templates development Cost & Budget Management- Plan IT budget (OPEX/CAPEX) & budget allocations. - Develop, monitor & control project budget & expenditure, preparation of dashboards for stakeholders, update status reports, communication plans, score cards, project schedules, risk registers, and budget reports.

Gurgaon, India

Program & Project Management -- Spearhead the coordination of agile project & program activities including budgeting, planning, estimation, negotiation, deal management, execution, and delivering multi-million & multi-location projects. - Drove large-scale multi-channel digital transformation projects related to Salesforce across web, tablet, mobile & in-store.- Maintained continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.- Multi-layer account review presentations with stakeholder, senior leaders in order to influence decisions for achieving operational excellence and to align technology strategy with business goals.- Ensured Agile principles and Scrum ceremonies were diligently followed by the team and help them remove any impediments. - Present periodic dashboard reports on the current program, future opportunities and solutions to the issues. - Perform program evaluations judiciously collaborate with project teams and other departments, monitor the milestones, deliverable's, QA process. IT Development & Management - - Defined processes & tools best suited to each project. Moved between agile & waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and WBS.- Manage the IT application dev, migration & support. - Monitoring & control budget and expenditure, created central Budget Dashboard for first-hand, immediate and transparent information to stakeholders.- Mitigate risk factors through careful analysis, planning & communication. Anticipate & manage change effectively in rapidly evolving global business environments.- Conduct lessons learned sessions with program team & impacted groups.Business Analysis & Intelligence - - Understand future customer, industry and business / information technology trends.

Gurgaon, India

Project Management - -Oversee & managed enterprise-level implementation of various projects in excess of $10 million, an average of 15-20 resources spread over 3 to 4 geographies with P&L accountability. -Developed, led, & coached highly-productive teams; guided team to achieve project milestones within established timeframes, while implementing Agile best practices and compliance. -Championed dynamic project design and implementation by employing pragmatic approach based on the Agile principles of co-creation and collaboration. -Leading Agile project engagement from creating contracts (SOW) and then planning to completion; project initiation, estimation, project delivery, stakeholder management, and go-live.-Build & maintain effective relationships with clients; communicate project expectations to team members & stakeholders and employ feedback to optimise processes and productivity. IT Development & Management - -Managed IT application & development across 17 Vodafone circles. -Attend meetings with the Vodafone Circle IT and network engineering teams to identify areas of need, evaluate process improvement opportunities, and coordinate projects related to capacity planning & upgrade, automation, process & performance improvement, hardware refresh & upgrades, technology refresh in tune with the core business objectives. -Ensured 24x7 uptime of application with acceptable performance levels having regular optimization & performance tuning, control daily operations, make sure team adheres to the support agreement with the customer with proper SLAs.Incident Management - -Oversee operations incidents and customer requests are handled according to SLA’s, compliance, best practices and defined procedures.-Maintained appropriate communication measures for outages & information flow to affected offices/stakeholders in the right manner. -Contribute to establishing a quality and zero defect mind-set within the team, contribute to and drive quality initiatives.

Gujarat, India

IT Development & Management - - Lead the software integration team engaged in development & implementation of telecom VAS, SMS based information services and applications- Coordinated with IT & other business units for implementation of the requirements/change requests, extending post-implementation, app maintenance & tech support- Member of the enterprise team that provided end-to-end Operations Support System (OSS) and Billing Support System (BSS) solutions including functionalities like CRM, Rating & Billing, Pricing, BSCS Configuration- Liaising directly with customer care, supervise & ensure bills are generated & implement action plan for erroneous & undelivered bills- Developed in house CRM, Online reporting modules and Interfaces for Billing system. Business Analysis & Intelligence – - Liaise with business stakeholders to define issues and/or future business requirements and communicate complex business topics, acting as conduit between IT team & business units.- Owned the responsibility of pitching concept/idea to senior leadership, create a launch plan with marketing, work with designers to prototype a new feature, iterate on a product spec, conduct user research and analyse usage data, and work with engineering on implementation.- Understand client needs, document product/business requirement specification, creating user stories, influencing business strategy, feature specification, & working with engineering to develop the software- Review business processes to identify risks and potential pain points and adopt a pragmatic, logical approach on driving continuous improvement initiatives.- Analyse As-Is business processes to propose improved To-Be processes through automated workflows- Facilitated an effective & efficient communication channel between stakeholders and managed workflow progress to remain up to date on tasks and objectives, ensuring projects stay on target with organizational policies

Bachelor Of Engineering - Be, Electronics & Telecommunications

Master Of Business Administration (M.B.A.), Information Technology