Roosa Rantakokko Email and Phone Number
Experienced professional with a diverse background in customer service, online customer experience, and taxation. I bring a versatile skill set and a track record of success in delivering exceptional service, adapting to dynamic environments, and managing complex tasks.Throughout my career, I have developed strong communication, problem-solving, and analytical skills, which have allowed me to excel in various roles. I have a proven ability to handle customer inquiries, resolve issues, and provide accurate guidance. My experience spans from ensuring compliance and delivering expert advice in personal and corporate taxation to delivering top-notch service in customer-facing positions.I am adept at analyzing data, identifying patterns, and generating insights to inform decision-making. I thrive in collaborative environments, bringing a strong work ethic and adaptability to every project or task.As a results-oriented professional, I am committed to driving success and delivering value to organizations. Whether it be in customer service, business analysis, or operational excellence, I am dedicated to making a positive impact.
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Marketing And Customer Service CoordinatorHilla VillasKittilä, Lapland, Fi -
Tax & Legal JuniorKpmg Finland Aug 2024 - PresentHelsinki, Uusimaa, Finland -
Legal Tech TraineeKpmg Finland Apr 2024 - Aug 2024Helsinki, Uusimaa, Finland -
Marketing And Customer Service CoordinatorHilla Villas Mar 2024 - Present -
Senior Tax ClerkVerohallinto Oct 2021 - May 2023Helsinki, Uusimaa, FinlandHandled diverse responsibilities in international corporate taxation for the Finnish Tax Administration. -
Tax Payer AdvisorVerohallinto - Finnish Tax Administration May 2020 - Oct 2021Helsinki, Uusimaa, FinlandProvided expert guidance and assistance to taxpayers, ensuring compliance with tax laws and regulations. Resolved inquiries, conducted tax assessments, and delivered exceptional customer service. Collaborated with colleagues to address complex tax-related issues and fostered positive relationships with taxpayers. -
Verosihteeri - Tax ClerkVerohallinto - Finnish Tax Administration Sep 2019 - Apr 2020KittiläPerformed a range of duties in personal taxation, supporting taxpayers with their tax obligations. Processed tax returns, verified tax information, and ensured accurate documentation. Collaborated with team members to address inquiries and resolve tax-related issues. Provided prompt and helpful customer service to taxpayers, offering guidance on tax procedures and regulations. -
Mobility CoordinatorThe Bmw Store | Vancouver Oct 2018 - Mar 2019Vancouver, British Columbia, CanadaManaged and coordinated the mobility services at the BMW Store in Vancouver. Oversaw vehicle rentals, test drives, and customer transportation arrangements. Ensured a seamless and exceptional customer experience by coordinating logistics and scheduling appointments. Collaborated with sales and service teams to optimize operational efficiency and customer satisfaction. Demonstrated strong attention to detail and organization skills in managing multiple mobility requests concurrently. -
BaristaBlenz The Canadian Coffee Company Ltd. Jun 2018 - Oct 2018Vancouver, Canada AreaThrived in a high-responsibility role as a barista at the bustling Blenz Coffee location in Horseshoe Bay. Demonstrated exceptional customer service skills while taking on additional responsibilities. Prepared and served a wide range of beverages with precision and attention to detail. Actively contributed to the smooth operations of the store by managing inventory, handling cash transactions, and assisting with training new team members. Consistently delivered outstanding experiences to customers, earning recognition for reliability and dedication. -
Ski Resort Employee & Customer ServiceOy Levi Ski Resort Ltd Dec 2011 - May 2018FinlandLed equipment rental operations as a Shift Manager in a busy ski resort. Managed staff schedules, coordinated workflow, and ensured exceptional customer service. Optimized rental processes and streamlined inventory management. Mentored team members, resolved customer concerns, and fostered a positive work environment.
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Online Customer Experience ExpertSmilee Apr 2016 - Nov 2017Oulu Area, FinlandEnhanced online customer journey and satisfaction in a startup. Collaborated cross-functionally to optimize user interfaces and streamline processes. Conducted data analysis, implemented solutions to boost engagement and retention. Resolved inquiries promptly, delivering exceptional online experiences. -
Marketing CoordinatorTrapesti Oy Sep 2015 - May 2016Oulu, North Ostrobothnia, FinlandExecuted impactful marketing strategies for clients, driving brand awareness and generating leads. Collaborated on compelling marketing materials, digital campaigns, and targeted promotions. Conducted market research to deliver valuable insights and support client success.
Roosa Rantakokko Skills
Roosa Rantakokko Education Details
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International Business Management -
Oulu University Of Applied SciencesBusiness Administration -
Business Administration And Management, General -
Oulu University Of Applied SciencesInformation Technology
Frequently Asked Questions about Roosa Rantakokko
What company does Roosa Rantakokko work for?
Roosa Rantakokko works for Hilla Villas
What is Roosa Rantakokko's role at the current company?
Roosa Rantakokko's current role is Marketing and Customer Service Coordinator.
What schools did Roosa Rantakokko attend?
Roosa Rantakokko attended Xamk - South-Eastern Finland University Of Applied Sciences, Oulu University Of Applied Sciences, Lakehead University, Oulu University Of Applied Sciences.
What skills is Roosa Rantakokko known for?
Roosa Rantakokko has skills like Microsoft Office, Customer Service, Management, Microsoft Excel, Microsoft Word, Leadership, Powerpoint, Research, Public Speaking, Project Management, Strategic Planning, Sales.
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