Roosa Rantakokko

Roosa Rantakokko Email and Phone Number

Marketing and Customer Service Coordinator @ Hilla Villas
Kittilä, Lapland, FI
Roosa Rantakokko's Location
Helsinki, Uusimaa, Finland, Finland
About Roosa Rantakokko

Experienced professional with a diverse background in customer service, online customer experience, and taxation. I bring a versatile skill set and a track record of success in delivering exceptional service, adapting to dynamic environments, and managing complex tasks.Throughout my career, I have developed strong communication, problem-solving, and analytical skills, which have allowed me to excel in various roles. I have a proven ability to handle customer inquiries, resolve issues, and provide accurate guidance. My experience spans from ensuring compliance and delivering expert advice in personal and corporate taxation to delivering top-notch service in customer-facing positions.I am adept at analyzing data, identifying patterns, and generating insights to inform decision-making. I thrive in collaborative environments, bringing a strong work ethic and adaptability to every project or task.As a results-oriented professional, I am committed to driving success and delivering value to organizations. Whether it be in customer service, business analysis, or operational excellence, I am dedicated to making a positive impact.

Roosa Rantakokko's Current Company Details
Hilla Villas

Hilla Villas

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Marketing and Customer Service Coordinator
Kittilä, Lapland, FI
Roosa Rantakokko Work Experience Details
  • Hilla Villas
    Marketing And Customer Service Coordinator
    Hilla Villas
    Kittilä, Lapland, Fi
  • Kpmg Finland
    Tax & Legal Junior
    Kpmg Finland Aug 2024 - Present
    Helsinki, Uusimaa, Finland
  • Kpmg Finland
    Legal Tech Trainee
    Kpmg Finland Apr 2024 - Aug 2024
    Helsinki, Uusimaa, Finland
  • Hilla Villas
    Marketing And Customer Service Coordinator
    Hilla Villas Mar 2024 - Present
  • Verohallinto
    Senior Tax Clerk
    Verohallinto Oct 2021 - May 2023
    Helsinki, Uusimaa, Finland
    Handled diverse responsibilities in international corporate taxation for the Finnish Tax Administration.
  • Verohallinto - Finnish Tax Administration
    Tax Payer Advisor
    Verohallinto - Finnish Tax Administration May 2020 - Oct 2021
    Helsinki, Uusimaa, Finland
    Provided expert guidance and assistance to taxpayers, ensuring compliance with tax laws and regulations. Resolved inquiries, conducted tax assessments, and delivered exceptional customer service. Collaborated with colleagues to address complex tax-related issues and fostered positive relationships with taxpayers.
  • Verohallinto - Finnish Tax Administration
    Verosihteeri - Tax Clerk
    Verohallinto - Finnish Tax Administration Sep 2019 - Apr 2020
    Kittilä
    Performed a range of duties in personal taxation, supporting taxpayers with their tax obligations. Processed tax returns, verified tax information, and ensured accurate documentation. Collaborated with team members to address inquiries and resolve tax-related issues. Provided prompt and helpful customer service to taxpayers, offering guidance on tax procedures and regulations.
  • The Bmw Store | Vancouver
    Mobility Coordinator
    The Bmw Store | Vancouver Oct 2018 - Mar 2019
    Vancouver, British Columbia, Canada
    Managed and coordinated the mobility services at the BMW Store in Vancouver. Oversaw vehicle rentals, test drives, and customer transportation arrangements. Ensured a seamless and exceptional customer experience by coordinating logistics and scheduling appointments. Collaborated with sales and service teams to optimize operational efficiency and customer satisfaction. Demonstrated strong attention to detail and organization skills in managing multiple mobility requests concurrently.
  • Blenz The Canadian Coffee Company Ltd.
    Barista
    Blenz The Canadian Coffee Company Ltd. Jun 2018 - Oct 2018
    Vancouver, Canada Area
    Thrived in a high-responsibility role as a barista at the bustling Blenz Coffee location in Horseshoe Bay. Demonstrated exceptional customer service skills while taking on additional responsibilities. Prepared and served a wide range of beverages with precision and attention to detail. Actively contributed to the smooth operations of the store by managing inventory, handling cash transactions, and assisting with training new team members. Consistently delivered outstanding experiences to customers, earning recognition for reliability and dedication.
  • Oy Levi Ski Resort Ltd
    Ski Resort Employee & Customer Service
    Oy Levi Ski Resort Ltd Dec 2011 - May 2018
    Finland
    Led equipment rental operations as a Shift Manager in a busy ski resort. Managed staff schedules, coordinated workflow, and ensured exceptional customer service. Optimized rental processes and streamlined inventory management. Mentored team members, resolved customer concerns, and fostered a positive work environment.
  • Smilee
    Online Customer Experience Expert
    Smilee Apr 2016 - Nov 2017
    Oulu Area, Finland
    Enhanced online customer journey and satisfaction in a startup. Collaborated cross-functionally to optimize user interfaces and streamline processes. Conducted data analysis, implemented solutions to boost engagement and retention. Resolved inquiries promptly, delivering exceptional online experiences.
  • Trapesti Oy
    Marketing Coordinator
    Trapesti Oy Sep 2015 - May 2016
    Oulu, North Ostrobothnia, Finland
    Executed impactful marketing strategies for clients, driving brand awareness and generating leads. Collaborated on compelling marketing materials, digital campaigns, and targeted promotions. Conducted market research to deliver valuable insights and support client success.

Roosa Rantakokko Skills

Microsoft Office Customer Service Management Microsoft Excel Microsoft Word Leadership Powerpoint Research Public Speaking Project Management Strategic Planning Sales Social Media Marketing Training Team Building

Roosa Rantakokko Education Details

Frequently Asked Questions about Roosa Rantakokko

What company does Roosa Rantakokko work for?

Roosa Rantakokko works for Hilla Villas

What is Roosa Rantakokko's role at the current company?

Roosa Rantakokko's current role is Marketing and Customer Service Coordinator.

What schools did Roosa Rantakokko attend?

Roosa Rantakokko attended Xamk - South-Eastern Finland University Of Applied Sciences, Oulu University Of Applied Sciences, Lakehead University, Oulu University Of Applied Sciences.

What skills is Roosa Rantakokko known for?

Roosa Rantakokko has skills like Microsoft Office, Customer Service, Management, Microsoft Excel, Microsoft Word, Leadership, Powerpoint, Research, Public Speaking, Project Management, Strategic Planning, Sales.

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