Rui F. Email & Phone Number

Dynamic leader with 22 years of professional experience, including 18 in management—7 of which at the Director level—specializing in customer experience and strategic growth across Europe, Africa, and Latin America.After overcoming challenges few encounter, I founded and grew my own business in Brazil, achieving £2.3M in annual revenue in an extremely volatile economy. However, I prioritised personal safety over success and chose to start over in the UK, a country I deeply value for its stability.Today, as a strategic manager, I leverage my expertise in stakeholder management, crisis resolution, and data-driven growth to elevate customer experiences and deliver results. I’m passionate about creating value, balancing empathy with data, and making a lasting impact.