Robert Perry Email & Phone Number

Portland, Or, Us

Portland, Or, Us

• Served as administrator for two hospitals generating $11M in annual revenue, oversaw all human resource responsibilities, managed client relations, and facilitated financial growth. • Managed a team of Assistant Practice Managers, Team Coordinators, Client Service Representatives Veterinarians, and Veterinary Technicians, assigned responsibilities, conducted performance evaluations,oversaw schedules, and ensured departments were effectively led by department heads.• Achieved financial growth of 10-12% over two years by reducing costs for goods and services and ensuring doctors achieved annual profit margins of $500K per year. • Managed 18K client relationships worth $250-$1K, resolved all client issues related to pricing and staff interactions, and enlisted doctors and veterinary technicians to answer client medical questions. • Conducted $120K in bi-weekly payroll and ensured compliance with all OSHA and Worker’s Comp policies. • Oversaw two Inventory Managers tracking and procuring medical inventories worth $100K.• Created the Compliance Officer position to increase external compliance with customers, which generated $80K-$90K in incremental annual revenue.• Led staff meetings, reviewed sales metrics and labor reports, recognized achievements, identified areas for improvement, and managed communications with staff, doctors, clients, CPAs, lawyers, pharmaceutical reps, and vendors.• Created an employee handbook covering all HR and hospital policies.• Implemented a performance improvement plan which improved the ability of staff to fulfill job responsibilities and reduced employee turnover rates. • Managed the re-development of the hospital parking lot and the implementation of a new phone system, which improved hospital accessibility and increased the phone lines used to reach potential customers. • Oversaw marketing initiatives which included managing social media platforms, developing a new website, and community outreach programs.

Parsippany, Nj, Us

• Sold veterinary products and services and consulted on veterinary practice management solutions for over 50 Veterinary Hospitals for the largest Pharmaceutical Company in the veterinary industry on a team of 12.• Earned Promotion from Strategic Account Manager in April 2015.• Developed business plans for veterinary hospitals and created short and long term sales goals for individual hospitals and regional sales teams. • Consulted with hospitals and developed solutions for client retention and sales through marketing strategies and process optimization, increasing sales by 10% on average.• Increased annual sales by 15% through value adding solution and product promotion in an account base of 25 hospitals.• Developed and implemented system for recording of exam room procedure and coaching on sales and client relations, increasing average sales per doctor from $120 to $150 in 15 hospitals.• hospital optimization methods increasing client acquisitions by over 20% as part of 3 CIT teams and committees.• Implemented DiSC communication and customer service training for staff at 20 hospitals, improving internal and external communication, patient care, and increasing hospital sales by 8% on average.• Trained 10 Strategic Account Managers on sales fundamentals, needs assessments, SWOT analysis, client satisfaction surveys, proper client communication, and products and services.• Developed and organized weekly staff education meetings and information sessions with veterinary specialists at client hospitals to improve communication, technical expertise, and employee capability. • Composed monthly territory budget, expense, and quarterly leverage analysis reports for management.

San Diego, California, Us

• Managed all product sales and produced medical education programs for Zoloft and increased sales by 25% for 125 accounts within twelve months on a team of 12.• Organized and conducted medical education programs to increase the sales of Zoloft with prescribing doctors within my geographic territory improving target account sales by 51%. • Developed marketing strategy and language for new Indiplon products as the lead sales representative for the Philadelphia region.

Paris, France, Fr

• Managed regional sales activities for the Uroxatral, Eligard, DDAVP, Plavix, Ambien, and Hyalgan product lines targeting both Urologists and Radiation Oncologists within the greater Philadelphia market.• Obtained top sales status out of 120 Sales Representatives and increased market share by 15% versus a company average of 7%.• Managed primary regional sales for Plavix and achieved a 72.8% market share and 29.3% annual growth.

Washington, D.C., Us