• Led a team of 40 software engineers responsible for building full technology stack including front-end, back-end, and infrastructure using technologies such as C#, Java, Python, React, Node.js, REST API, and GraphQL, leveraging both AWS and Azure environments.• Achieved 95% of the target utilization by optimizing team structure, aligning resources with business goals, and fostering a culture of continuous improvement, resulting in the highest utilization rate in the company.• Partnered with leaders across multiple functions to unify the software engineering practice, merging Nashville and Richmond teams to streamline resource management, foster professional growth opportunities, and build a culture of collaboration.• Mentored senior engineers to take on leadership responsibilities, fostering a culture of growth and development.

• Fostered a collaborative culture focused on innovation and accountability of 80 software engineers, machine learning engineers, and data engineers, delivering data-driven and machine learning solutions across the organization. • Partnered with senior leaders across Product, Operations, and Engineering to develop strategic roadmaps, driving long-term innovation goals and ensuring delivery aligned with business objectives to create real-time value-driven insights and an unrivaled customer experience across all digital channels.• Built and led 13 high-performing product teams from the ground up, driving $50M of incremental annual revenue.• Pioneered the first Data Science and Machine Learning environment, utilizing Azure, Databricks, Microservices in .NET and Python deployed in Azure Functions, Docker, and Kubernetes, resulting in 20+ models for customer and vehicle insights.• Spearheaded the creation of Master Data Management capabilities utilizing Reltio and the company’s first Enterprise Data Lake in Azure, significantly improving data accessibility and decision-making processes.• Evolved an idea from an innovation event into Computer Vision capabilities to enhance image quality for digital merchandising, for which team members received patents.• Led the integration and 20x scaling of pricing systems, supporting marketplace-like dynamics to enhance inventory acquisition and improve customer value.• Established KPIs to monitor system performance and team productivity, aligning technology initiatives with strategic business outcomes.• Responsible for build vs buy strategies and vendor management of SaaS, PaaS, and on-premise software, ensuring long-term scalability and alignment of strategy and vision.• Defined and rolled out new career paths for Software Engineers and Data Engineers to provide a clear growth path for all associates.• Ensured regular review of talent, holding managers accountable for associate development and performance management.

• Responsible for multiple software engineering teams supporting CRM, point-of-sale, and back-office systems company-wide ensuring compliance with data privacy and PII.• Championed the technology transformation across CarMax's business verticals, enabling the fastest growth in company history; received award from COO for courageous leadership.• Directed the development of a centralized tax and fee service using C#.NET and Tibco ESB, and CI/CD pipelines achieving four 9s reliability ensuring performance and maintainability.• Implemented the first use of off-shore resources to support transformational change within technology leadership.• Expanded point-of-sale software functionality to support new markets, driving a 33% increase in locations and supporting rapid company growth.

• Created Business Intelligence capabilities using Business Objects for unified, trusted metrics across the company.• Led legacy system modernization, transitioning client-server applications into scalable web applications utilizing Fuego BPM and ensuring compliance with HIPAA.• Developed EDI frameworks for data exchange with third parties, boosting information sharing and efficiency.• Leveraged analytics to identify gaps in business processes, resulting in a 3% increase in company revenue.