Roqaia Essam Email and Phone Number
Experienced Sales Operations manager with a demonstrated history of working in the real estate industry, supervising multiple teams of employees while planning and maintaining work schedules and updating procedures and policies while performing customer service activities
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Operations Manager At Channel Locations DevelopmentsChannel Locations Developments Feb 2023 - PresentEgypt -
Senior Operations CommercialArabia Holding Dec 2022 - Jun 2023 -
Operations ManagerEmpire State Developments Eg May 2021 - Dec 2022Egypt• Plan, organize, direct, manage and evaluate the inventory management activities.• Develop and implement improvement plans.• Follow-up on the inventory on the Company’s system (CRM) and ensure all data is entered andaccurately.• Monitor inventory levels, inventory movements, sales transactions and identify gaps.• Perform managerial functions, such as preparing proposals and writing reports.• Maintain an open dialogue with other management to coordinate activities and document control.• Assurance accurate process of closing deals and receiving original contracts by concerned clients.• Keeps up-to-date accurate sales contracts includes status per each contract.• Develop all necessary reports that assist management.• Reporting monthly sales results for the sales team.• Submitting daily, weekly, monthly, quarterly and annual reports on the progress of work in thestage to the head of the district Planning and coordinating the tasks required to keep the facilities’systems operating smoothly and at optimal efficiency.• Prepare commission reports and deliver it to CEO.• Dealing with and responding to high volumes of emails.• Contact clients to obtain missing information or answer queries.• Direct and manage corporate governance and regulatory compliance procedures related toadministrating all sales transactions.• Lead and provide support and follow up on various businesses and special projects as assigned byLead Agent which touch on a broad range of topics.• Ensuring faire distribution of brokerage companies among all teams.• plan and managing Customer service before and after sale. -
Operations SupervisorTarget Misr Investments Jan 2021 - May 2021Egypt• Manage all Operations Duties for All Departments.• Reports to Sales manager and the Human Resources of Achievements.• Supervising on any marketing and social media ads.• Assign and following up the leads to sales & feedback within 24 hours.• Manage clients Request among sales.• Manager any operations related to office regards network, purchasing or any office needs.• Deals with any company events. -
Sales Operations SpecialistEstate Republic Sep 2019 - Jan 2021New Cairo, Cairo, Egypt• Handling the operations on CRM (Adding Leads on CRM. Assigning Leads to the sales team, follow up the feedback and sales comments, the rotation of the lead…)• Follow up on the company’s inventory and preparing sales reports.• Contacting developer agents to update data• Entering new data on the system.• Downloading plans and photo for the units and project on the system.• Contacting resale clients to update data.• Assist Management with special administrative tasks when requested.• Coordination with the developer companies to• hold an orientation meeting with the sales team• to explain all the details of the projects.• Send CIL to the developers via mail.• Answer phone calls and direct calls to appropriate parties or take messages.• Monitoring Sales process with agents for resales and primary sales.• Managing and implementing advertising campaigns on social media platforms (Facebook – Twitter).• Create Advertisements in many websites (property finder - OLX - Estate Republic website, etc.) to market our client's units.• Assisting sales team members• Assisting with events. -
Administrative AssistantNursery School Jul 2018 - Sep 2019• Handle administrative requests and queries from senior managers.• Organizing and scheduling appointments with admin software.• Planning meetings and taking detailed minutes.• perform a variety of administrative and clerical tasks.• providing support to our managers and employees.• Assisting in daily office needs.• Answer and direct phone calls.• Write and distribute email, correspondence memos, letters, faxes and forms.• Develop and maintain a filing system.• Update and maintain office policies and procedures.• Maintain contact lists.• Resolving any administrative issues.• support manager and employees through a variety of tasks related to organization and communication.• Follow up social media accounts.• Train new employees. -
SupervisorNursery School Mar 2017 - Sep 2019Shroq, Cairo Governorate, Egypt -
Restoration Engineerالمقاولين العرب Jul 2013 - Jun 2014Nasr City 2, Cairo Governorate, Egypt
Roqaia Essam Education Details
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Restoration Of Monuments
Frequently Asked Questions about Roqaia Essam
What company does Roqaia Essam work for?
Roqaia Essam works for Channel Locations Developments
What is Roqaia Essam's role at the current company?
Roqaia Essam's current role is Operations Manager at Channel Locations Developments.
What schools did Roqaia Essam attend?
Roqaia Essam attended Cairo University.
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