Roqaia Essam

Roqaia Essam Email and Phone Number

Operations Manager at Channel Locations Developments @ Channel Locations Developments
Roqaia Essam's Location
New Cairo, Cairo, Egypt, Egypt
About Roqaia Essam

Experienced Sales Operations manager with a demonstrated history of working in the real estate industry, supervising multiple teams of employees while planning and maintaining work schedules and updating procedures and policies while performing customer service activities

Roqaia Essam's Current Company Details
Channel Locations Developments

Channel Locations Developments

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Operations Manager at Channel Locations Developments
Roqaia Essam Work Experience Details
  • Channel Locations Developments
    Operations Manager At Channel Locations Developments
    Channel Locations Developments Feb 2023 - Present
    Egypt
  • Arabia Holding
    Senior Operations Commercial
    Arabia Holding Dec 2022 - Jun 2023
  • Empire State Developments Eg
    Operations Manager
    Empire State Developments Eg May 2021 - Dec 2022
    Egypt
    • Plan, organize, direct, manage and evaluate the inventory management activities.• Develop and implement improvement plans.• Follow-up on the inventory on the Company’s system (CRM) and ensure all data is entered andaccurately.• Monitor inventory levels, inventory movements, sales transactions and identify gaps.• Perform managerial functions, such as preparing proposals and writing reports.• Maintain an open dialogue with other management to coordinate activities and document control.• Assurance accurate process of closing deals and receiving original contracts by concerned clients.• Keeps up-to-date accurate sales contracts includes status per each contract.• Develop all necessary reports that assist management.• Reporting monthly sales results for the sales team.• Submitting daily, weekly, monthly, quarterly and annual reports on the progress of work in thestage to the head of the district Planning and coordinating the tasks required to keep the facilities’systems operating smoothly and at optimal efficiency.• Prepare commission reports and deliver it to CEO.• Dealing with and responding to high volumes of emails.• Contact clients to obtain missing information or answer queries.• Direct and manage corporate governance and regulatory compliance procedures related toadministrating all sales transactions.• Lead and provide support and follow up on various businesses and special projects as assigned byLead Agent which touch on a broad range of topics.• Ensuring faire distribution of brokerage companies among all teams.• plan and managing Customer service before and after sale.
  • Target Misr Investments
    Operations Supervisor
    Target Misr Investments Jan 2021 - May 2021
    Egypt
    • Manage all Operations Duties for All Departments.• Reports to Sales manager and the Human Resources of Achievements.• Supervising on any marketing and social media ads.• Assign and following up the leads to sales & feedback within 24 hours.• Manage clients Request among sales.• Manager any operations related to office regards network, purchasing or any office needs.• Deals with any company events.
  • Estate Republic
    Sales Operations Specialist
    Estate Republic Sep 2019 - Jan 2021
    New Cairo, Cairo, Egypt
    • Handling the operations on CRM (Adding Leads on CRM. Assigning Leads to the sales team, follow up the feedback and sales comments, the rotation of the lead…)• Follow up on the company’s inventory and preparing sales reports.• Contacting developer agents to update data• Entering new data on the system.• Downloading plans and photo for the units and project on the system.• Contacting resale clients to update data.• Assist Management with special administrative tasks when requested.• Coordination with the developer companies to• hold an orientation meeting with the sales team• to explain all the details of the projects.• Send CIL to the developers via mail.• Answer phone calls and direct calls to appropriate parties or take messages.• Monitoring Sales process with agents for resales and primary sales.• Managing and implementing advertising campaigns on social media platforms (Facebook – Twitter).• Create Advertisements in many websites (property finder - OLX - Estate Republic website, etc.) to market our client's units.• Assisting sales team members• Assisting with events.
  • Nursery School
    Administrative Assistant
    Nursery School Jul 2018 - Sep 2019
    • Handle administrative requests and queries from senior managers.• Organizing and scheduling appointments with admin software.• Planning meetings and taking detailed minutes.• perform a variety of administrative and clerical tasks.• providing support to our managers and employees.• Assisting in daily office needs.• Answer and direct phone calls.• Write and distribute email, correspondence memos, letters, faxes and forms.• Develop and maintain a filing system.• Update and maintain office policies and procedures.• Maintain contact lists.• Resolving any administrative issues.• support manager and employees through a variety of tasks related to organization and communication.• Follow up social media accounts.• Train new employees.
  • Nursery School
    Supervisor
    Nursery School Mar 2017 - Sep 2019
    Shroq, Cairo Governorate, Egypt
  • المقاولين العرب
    Restoration Engineer
    المقاولين العرب Jul 2013 - Jun 2014
    Nasr City 2, Cairo Governorate, Egypt

Roqaia Essam Education Details

Frequently Asked Questions about Roqaia Essam

What company does Roqaia Essam work for?

Roqaia Essam works for Channel Locations Developments

What is Roqaia Essam's role at the current company?

Roqaia Essam's current role is Operations Manager at Channel Locations Developments.

What schools did Roqaia Essam attend?

Roqaia Essam attended Cairo University.

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