Roque E. Zabala A. Email & Phone Number

Distrito Nacional, Dominican Republic

-Security Assessments and Planning.-Conduct security assessments to identify vulnerabilities and risks in systems, networks, and applications.-Analyze cyber-attack patterns and trends to forecast potential threats and inform security strategies.-Develop and implement security policies and procedures based on industry best practices and regulatory requirements.-Design and maintain secure network architectures and configurations.-Deploy and configure security tools and technologies, such as firewalls, intrusion detection systems, and endpoint protection software.-Monitor logs and alerts from security systems to detect and respond to security incidents in a timely manner.-Investigate and analyze security incidents to determine the root cause and prevent future occurrences.-Perform vulnerability scans and penetration testing to identify and patch security flaws in systems and applications.-User Education and Awareness.-Collaboration and Communication.

Dominican Republic

• Design and implement social media strategies aligned with brand objectives.• Create, edit, and monitor the quality of visual and written content.• Monitor the performance of posts and campaigns using tools such as Google Analytics.• Generate periodic reports on key metrics.• Make adjustments based on data analysis to optimize results.• Coordinate with marketing, graphic design, and sales teams to ensureconsistency across campaigns.• Collaborate on developing brand strategies and product or service launches.• Stay up to date on trends and new social media features.• Propose innovative ideas based on the latest developments in the industry.

Address: Av. Alma Mater 166, Santo Domingo 00001

-Install and configure the hardware and software necessary for the operation of home automation systems.-Program home automation systems to automate different functions, such as lighting control, air conditioning, security, and entertainment.-Regular maintenance of home automation systems to ensure their proper functioning and prevent technical problems.-Diagnose and solve problems efficiently.-Provide advice and guidance to customers on the use and maintenance of home automation systems.-Carry out tests and certifications necessary to ensure that home automation systems meet quality and safety standards.

Address: Av. Luperón 38, Santo Domingo

• Monitor and ensure the proper functioning of hardware, software, networks, andcommunication systems.• Implement policies and procedures for the maintenance and updating oftechnology systems.• Develop and implement technology plans aligned with thestrategic objectives of the organization.• Evaluate technology trends and propose innovations thatbenefit the company.• Establish security policies to protect the organization's data andsystems.• Plan and lead the implementation of new technology projects, such assystem updates, migrations, or implementation of new platforms.• Coordinate with external suppliers and partners to ensure thesuccess of the projects.• Lead the technical support team, analysts, programmers, and otherrelated roles.• Promote the professional development and ongoing training of the staff underhis/her charge.• Provide technical support in critical incidents that requireadvanced expertise.• Escalate complex issues to suppliers or specialists when necessary.• Manage the IT department's budget, ensuring efficient use of resources.• Evaluate and select technologies and tools that optimize costs.• Monitor system performance and ensure high availability.• Analyze data and generate reports on the status of the IT infrastructure and its impact on the business.

Distrito Nacional, Dominican Republic

• Respond to and resolve technical requests from internal and external users.• Provide remote or in-person assistance to resolve issues related to equipment, applications, or connectivity.• Train users in the use of technological systems and tools.• Diagnose, repair, and perform preventative maintenance on computers, printers, IP phones, and other devices.• Install, configure, and update hardware based on business needs.• Install and configure operating systems (Windows, Linux, macOS) and business software.• Diagnose and troubleshoot specific applications used by the company.• Ensure all systems are up to date and protected from vulnerabilities.• Configure and maintain LAN, WAN, and Wi-Fi networks.• Monitor and resolve connectivity issues.• Implement network security measures, such as firewall and secure access settings.• Monitor system and network performance using tools such as Zabbix, SolarWinds, or similar.• Ensure data protection and compliance with IT security policies.• Respond to security incidents and assist in their resolution.

Cybersecurity Engineer👨🏾‍💻, Indocafe, Magna Cum Laude

Network Infrastructures Administrator, Computer Systems Networking And Telecommunications, Network Infrastructures Administrator

Activities and Societies: Network Infrastructures AdministratorNetwork Infrastructures Administrator