Roque Jr. Lumanlan Email and Phone Number

Design and setup the IP Telephone sytem and network infrastructure

Design and setup the network infrastructure.Facilitate the implementation of POS system use by Pharmacy.Assisted the supervision of building construction.

Designs the organization’s systems and infrastructure.Helping the organization become more responsive and adaptive to the fast developments in information and communication systems.Supervises the Admin Staff.

Own and management of Oil Palm, Cacao, Banana, Coffee and Coconut plantation...

• Administration of Active Directory and MS Exchange. Limited to AD account creation, mailbox and resetting passwords.• Responsible in providing first and second level support for all IT issues to all APAC offices, Data Center and around 300 retails stores.• Personally taking care the requirements needed by Mac users. Help them to join into domain. Install and configuration of email. Assisted how to access resources from their macbook.• Responsible for the setup and configuration of iphone and ipad.• Drawn the DC network diagram for future reference and documentation.• Received calls and emails from retail stores. Analyze and resolve the issues, otherwise escalate to respective vendors/engineers for immediate actions.

• Responsible in procurement of all IT requirements. Liaised to vendor for quotations. Get approval from Management. Release the Purchase Order. Receiving the items and monitor the payments.• Responsible in preparing laptops/desktops from on-boarding. Image the computer base on policy standards requirements. Install/setup Mac OS X / windows and applications. Takedown the hardware description and serial numbers before issuing to end users. Monitor and update IT inventory.• Handle the Helpdesk assistance by providing support directly to end users for all Asia Pacific users concerning any type of computer and mobile issues. Troubleshooting any reported problems.• Administer domain servers. Adding, removing, or updating user account information, resetting passwords, etc. Applying operating system updates, patches on regular basis, and configuration changes and responsibility for documenting the configuration/changes. • Responsible for the first/second level support and maintenance of regional servers, routers, switches, firewall, TAP and all network equipment.• Engage in setting up the Data Center, IDF and Engineering Labs. Ground support for any network upgrade. Part of monitoring and preventive maintenance.• Manage and support the corporate Windows and Linux infrastructure, along with various network and applications-based systems and structures.• Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; escalating application problems to vendor. Analyzing system logs and identifying potential issues with computer systems. • Protects organization's value by keeping information confidential.• Maintain PBX, phones, cell phones and mobile Internet devices for Singapore Office users.• Maintain Network Infrastructure and co-location data center of Singapore office. Ensuring that the network infrastructure is up and running.

• Administer domain servers. Adding, removing, or updating user account information, resetting passwords, etc. Applying operating system updates, patches on regular basis, and configuration changes and responsibility for documenting the configuration/changes.• Responsible for email setup on exchange server.• Responsible for MS lync setup for user administration.• Maintains server system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; escalating application problems to vendor. Analyzing system logs and identifying potential issues with computer systems. • Responsible in procurement of all IT requirements. Liaised to vendor for quotations. Get approval from Management. Release the Purchase Order. Receiving the items and monitor the payments.• Responsible in preparing laptops/desktops from onboarding. Image the computer base on policy standards requirements. Install/setup Mac OS X / windows and applications. Takedown the hardware description and serial numbers before issuing to end users. Monitor and update IT inventory.• Handle the helpdesk assistance by providing support directly to end users for all Asia Pacific users concerning any type of computer and mobile issues. Troubleshooting any reported problems.• Responsible for the first/second level support and maintenance of regional servers, routers, switches, firewall, TAP and all network equipment.• Engage in setting up the Data Center, IDF and Engineering Labs. Ground support for any network upgrade. Part of monitoring and preventive maintenance.• Protects organization's value by keeping information confidential.• Performing routine audits of systems and software.• Maintain PBX, phones, cell phones and mobile Internet devices for Singapore Office users.

• Hired as Systems Administrator managing and maintaining of all servers, network and office equipment.• Full time work as helpdesk support taking care all computer related problems of all users (consultant) working in the projects worldwide.• Handle the purchasing of IT requirements including laptops, servers and other office products.• Setup the server room• Administration of FTP• Constant update of intranet• Setup the SharePoint sub-sites• In charge for the Internet setup and services provided by Singtel as premium account.• Liaise with global IT in Sweden for WAN connection and standard policies • Escalate unresolved problem to next level support in global IT• Maintain proper operation, documentations and IT records• Monitor status backups and task schedules• Maintain and update inventory of IT equipment• Provide recommendations for enhancements and improvements of IT infrastructure.

• Primarily hired as a Desktop - Field Engineer giving support on level 1 and level 2 to all desktop users in the site.• Manage weekly backup tapes including tape labeling and replacement in safe storage. Perform daily input manifest form for Cisco Recall box to be collected daily.• Perform installation and supporting the network infrastructure at Data Center such switches, routers, firewall, UPS and other network devices as necessary.• Provide support for day to day issue pertaining to software, hardware, computer peripherals, network access, VPN and other applications.• Coordinate with vendors for the computer supplier requirements including Service Level Agreement for specific project/areas.• Setup LAN connection.• Provide general end-user training for new employees.• Manage the Microsoft Windows Server limited to user logon reset, DFS access, proper directory and file sharing access.• Lotus Notes support – email.• Coordination for legal application installation coming from Global network.• Responsible for any IT related project such as LAN expansion, termination and network equipment installation.• Involve in resource planning for manufacturing expansion pertaining to network design expansion and building additional Data Center.

• Hired by the President handling a major task to create a corporate Data Center.• Primarily made the Network Design of Data Center.• Lead the proper coordination to the vendor for the supply of all network equipment needed in Data Center such as Servers, Switches, Cabinets, etc.• Personally laydown all cabling and equipment attached to the Data Center.• Assisted all installation and configuration of server used in the Data Center such as Active Directory (Domain), Mail, Proxy, File Server, etc.• Involve in the administration of E-mail and Proxy server such as add, delete, modify user accounts.• Managed the CISCO router basic configuration from Data center to all branches.• Managed to register corporate Domain name in the internet which is use for corporate email and websites.

• Designed and implement the Data Center.• Lead the complete rehabilitation of network infrastructure from head office and all site offices.• Install and administer server’s operating system from Windows NT, Windows server 2000 to Windows Advance server 2003 as an Active Directory (domain), File server and Remote Access Server (RAS).• Handle the preventive maintenance of all devices attached to Data Center including workstations and printers.• Enforce security to protect the files in its database from outside intruders or from internal users who do not have permission to access.• Canvasses and purchases IT equipment/peripherals such as servers, routers, switches, computers, printers, software, etc.• Develop the evaluation and implementation of company’s networking standards, IT solutions and MIS General Policies and procedures.• Install and managed all CISCO routers (805, 2600, 2800 series) install from head office to satellite offices.• Accounted all software legalities issues.• Lead the planning of IT development, projects for any necessary actions towards future infrastructure.• Maintained the proper system network monitoring, performance, server utilization and proper backup of required data.• Provide security solutions firewall and antivirus protection.• Record and fixes all reported problems from end user.• Install all operating system, applications and anti virus to all computers.• Personally lay-down the structured UTP cabling, crimp and terminate all network nodes.• Install and configure wireless devices WAP, WRT• Setup the Voice over IP (VoIP) communication via internal SIP server using Sipura devices.• Personally assemble all computer assign to all workstations and mobile users.• Provide services for the installation of LAN/WAN equipments such as network configurations, routers, CSU/DSU, Modems, DLL, DFR.• Assisted the installation of company’s building sound and paging system, KEYTS and PABX.