Roquibul Hasan Email & Phone Number

Frankfurt, He, De

Frankfurt, He, De

Dhaka, Bangladesh

# Identify opportunities for innovation and automation across various operational areas such as Sales, Credit, Inventory Management, and Business Processes. # Proactively seek ways to improve efficiency and effectiveness using technologies in these domains.# Possess a deep understanding of technology trends and advancements while gaining comprehensive knowledge of the company's business landscape.# Manage & coordinate Business IT Project requirement basis # Expertise to align technology solutions with business objectives and drive overall success.# Manage liaison between the Group IT Team and Business Team, facilitating clear communication and mutual understanding of ideas and requirements. Ensure that both teams work & shared goals. # Excel in creating thorough and crystal-clear Business Requirements Documents (BRDs) & UML code which will serve as a roadmap for projects, leaving no room for ambiguity and ensuring alignment among all stakeholders.# Being updated on the latest technological trends, tools, and platforms relevant to the automotive industry. # Provide valuable insights to management, guiding them in making informed decisions on technology initiatives.# Anticipate emerging technology trends and propose innovative ideas that align with the company's long-term vision and goals. # Build strong relationships with stakeholders, fostering a collaborative and harmonious work environment. Engage with business leaders to understand their needs and expectations better.

Dhaka, Bangladesh

1. Identify opportunities for innovation and automation across various operational areas such as Sales, Inventory Management, and Business Processes. 2. Proactively seek ways to improve efficiency and effectiveness using technologies in these domains.3. Possess a deep understanding of technology trends and advancements while gaining comprehensive knowledge of the company's business landscape.4. Expertise to align technology solutions with business objectives and drive overall success.5. Manage liaison between the Group IT Team and Business Team, facilitating clear communication and mutual understanding of ideas and requirements. Ensure that both teams work & shared goals. 6. Excel in creating thorough and crystal-clear Business Requirements Documents (BRDs) which will serve as a roadmap for projects, leaving no room for ambiguity and ensuring alignment among all stakeholders.7. Being updated on the latest technological trends, tools, and platforms relevant to the automotive industry. 8. Provide valuable insights to management, guiding them in making informed decisions on technology initiatives.9. Anticipate emerging technology trends and propose innovative ideas that align with the company's long-term vision and goals. 10. Build strong relationships with stakeholders, fostering a collaborative and harmonious work environment. Engage with business leaders to understand their needs and expectations better.

Dhaka

# Researching and identifying sales opportunity, generating leads database, target identification and classification# Reaching out to new corporate customers and making presentations or pitches outlining the benefits of product# Ensuring proper servicing and after sales support to clients through CRM database software# Survey monthly sales data & update incentive for all the sales concern & management.# Daily sales database managing & analysis# Data reporting to management and gathering market intelligence# Achieving sales data & cost benefit analysis target monthly.Key Achievement :1) Sales Growth 141% in 6 months2) Achieved most feedback provider reward3) Achieved multiple employee of the quarter from supervisor4) Best employee reward "Trip to Malaysia". March 20, 2023 to April 10, 2023.5) Handling two Departments at a time: Sales and Collection Management.

Dhaka

# Manage training department for Grameenphone process# Provide training for Grameenphone client service manager# Update daily trainee’s KPI & managing trainee’s daily basis performance# Continuously monitoring agents and clients KPI# Nesting after production hit, team leading and also ensure quality of service during production# Always kept alert myself about companies revenue & cost effective plan# Day to day customer service dashboard maintenance & update companies revenue

Dhaka

# Manage and provide service to elite class and high valued client over phone. # Promote companies product values & sales # Real time solution giving to customer with expertise decision# worked in a special assignment as a trainer, mentor, IT support, KPI oriented# Client interest and understand priority. # Taking leadership of various field customer satisfaction analyses# Telecommunication industries first NPS project winner & trained to ensure customer satisfaction

Master Of Science - Ms, Computer Science

Bachelor Of Science (B.Sc.), Computer Science & Engineering

Activities and Societies: Manager of university programming club

Hsc, Science

Ssc, Science