𝐄𝐦𝐞𝐫𝐠𝐞𝐧𝐜𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐃𝐢𝐬𝐩𝐚𝐭𝐜𝐡𝐞𝐫 𝐈𝐈, 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐎𝐟𝐟𝐢𝐜𝐞𝐫, 𝐓𝐚𝐜𝐭𝐢𝐜𝐚𝐥 𝐃𝐢𝐬𝐩𝐚𝐭𝐜𝐡𝐞𝐫𝑅𝑜𝑙𝑒𝑠 𝑎𝑛𝑑 𝑅𝑒𝑠𝑝𝑜𝑛𝑠𝑖𝑏𝑖𝑙𝑖𝑡𝑒𝑠:• Receive emergency and non emergency requests for law enforcement, fire and medical assistance• Interrogate and obtain necessary and relevant information • Evaluate and prioritize calls for service• Maintain and monitor system status of personnel • Serve as lead dispatcher on critical incidents• Analyze, interpret and disseminate information• Effective and collaborative communication with allied and outside agencies• Train and evaluate new employees• Construct daily observation reports• Identify, collect, preserve and deliver electronically stored information for court proceedings • Managing escalated incidents • Conduct public records and media research• Investigation within department, local, state and federal databases• Handle confidential and sensitive information𝐿𝑒𝑎𝑟𝑛𝑒𝑑 𝐾𝑛𝑜𝑤𝑙𝑒𝑑𝑔𝑒:• Computer aided dispatch and radio systems• Writing and reading of legal documents • Interview and interrogation methods • De-escalation and conflict resolution• Laws and legal terminology• Emergency Services policies and procedures • Investigation techniques𝐶𝑒𝑟𝑡𝑖𝑓𝑖𝑐𝑎𝑡𝑖𝑜𝑛𝑠 𝑎𝑛𝑑 𝑇𝑟𝑎𝑖𝑛𝑖𝑛𝑔𝑠:• Emergency Medical Dispatch • Communications Training Officer• Tactical Dispatch• Search Warrant Fundamentals