Ramon Ortega Email and Phone Number
Ramon Ortega work email
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Ramon Ortega personal email
With a solid foundation in help desk support and technical troubleshooting, my role at Boston Financial Investment Management, LP leverages extensive expertise in wireless networking and Microsoft 365 applications. Adept at administering Windows systems and addressing complex technical issues, I am committed to ensuring optimal system performance and user satisfaction.The team's success in deploying systems with WDS and managing Active Directory reflects our collaborative approach to IT solutions. My dedication to professional growth is evidenced by the Microsoft 365 Certified: Teams Administrator Associate certification, enhancing our ability to facilitate effective communication and collaboration across the organization.
Foley Hoag Llp
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Senior Support SpecialistFoley Hoag Llp Dec 2024 - PresentBoston, Massachusetts, Us
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Help Desk Support Technician IiBoston Financial Investment Management, Lp Jun 2021 - Dec 2024Boston, Ma, Us -
Help Desk TechnicianBoston Financial Investment Management, Lp Nov 2020 - Jun 2021Boston, Ma, Us
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Help Desk TechnicianBoston Capital Mar 2015 - Nov 2020Boston, Ma, Us• Answered all day-to-day calls and emails to help desk, including C-level executives, through the Splunk ticketing system• Assisted in Tier 1 and Tier 2 problems while delegated tasks to the IT team.• End-user support for password resets, physical PC issues, Microsoft office applications, Adobe, and proprietary applications.• Oversaw systems deployment of WDS, updated and created new WIM files to push out to office PCs • Repaired and updated end-user PCs. • Assisted company employees with Remote connections from RDP and worked with department heads to set up video/voice conference meetings through different applications (Microsoft Teams, Zoom, LoopUp,). • Managed Active Directory, Group Policy Management, and o365, updated changes, new users, groups and security settings.• Managed security updates for windows 7 and windows 10 end users through WSUS. • Inventory all MIS assets. -
Solutions SpecialistVerizon Wireless Jun 2006 - Mar 2015Basking Ridge, Nj, UsAssisted Customers in Troubleshooting Apple iPhone, Android, Windows 8 & Blackberry. Diagnosed and repaired Smartphones and resolved issues with consumer and business customers quickly. Built customer base and established connections with business customers. Excelled in high pressure commission based quota. Mentored into becoming Manager and supervised staff of up to 30 employees on day-to-day business. -
Assistant ManagerRadioshack 2003 - Jun 2006Generated increased store sales and profitability year over year by more than 25%. Managed Staff of up to 10 employees at a time, and oversaw daily operations in a fast paced environment. Maintained inventory and reduced shrink. Constructively coached others to success and recommended ideas to employees to improve. Managed money and end of day cash.
Ramon Ortega Skills
Ramon Ortega Education Details
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Bunker Hill CcInformation Technology
Frequently Asked Questions about Ramon Ortega
What company does Ramon Ortega work for?
Ramon Ortega works for Foley Hoag Llp
What is Ramon Ortega's role at the current company?
Ramon Ortega's current role is Help Desk Support Technician II @ Boston Financial Investment Management, LP | Microsoft 365 Certified.
What is Ramon Ortega's email address?
Ramon Ortega's email address is ro****@****tal.com
What schools did Ramon Ortega attend?
Ramon Ortega attended Bunker Hill Cc.
What skills is Ramon Ortega known for?
Ramon Ortega has skills like Microsoft Office, Computer Repair, Mobile Technology, Computer Maintenance, Ccna, Information Technology, Windows And Mac Operating Systems, Computer Hardware Installation, Computer Hardware Assembly, Linux, Linux System Administration, Wireless Networking.
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