Rory Hubbard Email and Phone Number

• Flight Paramedic: Delivered advanced medical care and led rapid patient evacuations in high-stress environments, ensuring optimal outcomes for both foreign and domestic missions. Managed triage, treatment, and transport of casualties under varying conditions.• Asset & Operational Management: Oversaw the readiness and maintenance of 3 HH-60M Blackhawk helicopters, 1 HMMWV, and $19 million in medical equipment. Implemented strategies that minimized downtime and maximized asset utilization.• Leadership & Training: Directed the health, welfare, and training of 5 Soldiers. Instructed over 300 personnel in ACLS and BLS, enhancing team readiness. Designed and delivered aviation academic programs to 200+ international military personnel, improving global collaboration.• Cross-Functional Coordination: Streamlined patient transport and emergency response protocols by collaborating with aviation crews and medical teams, improving operational efficiency and effectiveness.

• Coordinated Emergency Medical Operations: Delivered ACLS and BLS in the emergency room and during ambulance transport, optimizing patient care and response times.• Managed Critical Responses: Oversaw 911 ambulance operations and patient transfers, streamlining processes to enhance efficiency and effectiveness in emergency situations.• Implemented Patient Care Protocols: Administered treatment and managed patient flow, ensuring seamless transitions and continuity of care across facilities.

• Managed and coordinated shipments of goods and consumables for high-value accounts across the United States, ensuring timely and accurate delivery.• Maintained strong customer relationships through regular communication and exceptional service, addressing concerns and providing solutions to enhance client satisfaction.• Developed and implemented strategies to address evolving business needs, resulting in increased client retention and growth opportunities for the company.• Analyzed client requirements and provided tailored logistical solutions, improving operational efficiency and meeting specific customer demands.• Collaborated with internal teams to resolve issues and optimize service delivery, contributing to a seamless and efficient shipping process.

• Provided comprehensive support to customers via phone, addressing inquiries and resolving issues related to their banking needs.• Assisted customers with account management and offered guidance on various banking products and services to enhance their overall banking experience.• Promoted and explained additional banking products and services, contributing to increased sales and customer engagement.• Facilitated the onboarding of new customers, guiding them through the process of setting up accounts and introducing them to innovative banking solutions.• Maintained up-to-date knowledge of banking policies and procedures, ensuring accurate and efficient service delivery in accordance with company standards.

• Provided expert product knowledge to customers, assisting them in understanding product designs and features to help them make informed purchasing decisions.• Facilitated a positive shopping experience by actively engaging with customers, addressing their needs, and offering personalized recommendations based on their preferences.• Managed cashier duties efficiently, including processing transactions, handling cash, and ensuring accurate and prompt checkout for customers.• Resolved customer inquiries and concerns effectively, maintaining high levels of customer satisfaction and contributing to a positive store environment.• Assisted with store operations including stocking shelves, maintaining product displays, and ensuring a clean and organized shopping area.

• Upgraded classroom technology by installing and configuring modern hardware and software, enhancing the learning experience for students.• Reformatted and optimized classroom systems, ensuring that all technology was current and functioning efficiently for educational use.• Provided technical support and troubleshooting for faculty and students, resolving issues swiftly to minimize disruption during classes.• Collaborated with educational staff to assess technology needs and implement solutions tailored to enhance teaching and learning environments.• Conducted regular maintenance and updates on classroom equipment, ensuring reliability and up-to-date functionality.