Rory Wilson Email & Phone Number

Hobart, Tas, Au

Hobart, Tasmania, Australia

A senior strategic role, managing critical strategic initiatives for CCT and building financial sustainability.

Tasmania, Australia

Hobart, Tasmania, Australia

Hobart, Tasmania, Australia

Hobart, Tasmania, Australia

Hobart

Hobart, Tasmania

Responsible for the leadership of the Domestic Student Recruitment Team within the Global Division of the University of Tasmania. The Domestic Student Recruitment team compromises of a group of professional recruitment officers who educate, inform and support various cohorts to attend the University and a contact centre responsible for inbound enquiry and outbound conversion enquiries. Key achievements-Implementation of a new CRM system with integration to marketing automationImplementation of a contact centre for 20,000+ annual enquiries across telephone, chat , emailImplementation of calendar of internal and external recruitment eventsOverhaul of the customer experience with implementation of team targets and kpi'sImplementation of a suite of reporting which offers greater transparency across the recruitment pipeline

Melbourne, Australia

TravelEdge take a collaborative and consultative approach to create a tailored travel program to meet their clients specific needs. Using industry knowledge combined with the best technologies available we create travel programs with outcomes. Our expert account management and operational teams ensure that we use our knowledge and strong relationships with suppliers to deliver the best possible value to our clients. We are lucky enough to have an excellent team of friendly and engaged travel consultants which ensure all interactions are professional and also both pleasant and enjoyable.

Vic/Wa

Proudly representing Air New Zealand across Victoria and Western Australia. Working with Corporate Organisations and Corporate Travel Companies to realise cost saving opportunities across the Tasman and beyond whilst ensuring an enhanced traveller experience on a truly innovative travel product.

Managing the Operations of Globetrotter Corporate Travel in Melbourne CBD. A boutique travel management company with high end personal service and experienced and professional consultants. Globetrotter corporate Travel focus on understanding the needs of their clients and offering service and technology based solutions to ensure value for money and an enhanced customer experience.

New Malden

Originally starting as an account manager and quickly promoted to Assistant Manager and then taking stewardship of my own corporate office. Achieved targets at a personal and team level with the office being in the top 3 CT offices in the UK and also one of the strongest CT offices globally, prestigous and growing client base with exceptional client feedback.Contributed to business improvement projects 'one best way' and also whole of organisation projects improving the efficiency and effectiveness of agents.

Governance Foundations For Nfp Directors

Ba (Hons), Social Sciences

Social Science degree including Psychology, Sociology and Economics. Includes specific study on organisational structure and development.

Education record