I studied law at Oxford University and returned to Plymouth to train as a solicitor. I was previously the Managing Partner of another local firm.I believe it is vital to form a clear view of your case at the outset and the direction that it should take and then communicating that view clearly to you. I explain everything to my Clients in plain English every step of the way. I answer your questions about your case before you ask them. I understand my responsibility to be clear with you constantly about costs, risks and prospects. I treat no case as routine. I like cases which require long-term determination and which are challenging.I enjoy achieving results for Clients who have been let down as illustrated by this recommendation that I received from a Client at the end of his case: ‘Several years ago a firm of solicitors let me down. Because of this, I thought that they should owe me compensation. I went to two firms of solicitors to see if they would help me to sue the first solicitors. The case was complex and I thought that somebody would really need to get their teeth into it. Neither of the solicitors that I saw were able to help me. They did not seem to grasp the case and gave me no confidence. I then met Rory Smith. Straight away he seemed to have a much better understanding of what the case was about and where he was going with it. He acted for me from the outset on a no win no fee basis. Although my opponents fought it for a while, I never doubted that we would be successful. In the end I received a large settlement from my opponents and I also recovered all of my legal costs from them. Rory restored my faith in solicitors.’Specialties: I have successfully conducted a large number of negligence claims against other solicitors. I feel this work has in many cases helped to restore his Clients’ confidence in the legal profession and has also helped him to understand what it takes to be a good solicitor and to avoid costly mistakes and client dissatisfaction.He also deals with employment law, professional negligence, civil litigation and commercial litigation.