Rosa C Email and Phone Number

Responsible for providing first class communication and marketing solutions for Westpac Pacific.Working closely with locally-based teams, this role is focused on building and maintaining the reputation of the Westpac brand in Fiji and Papua New Guinea through media (traditional and digital), customers and key stakeholders.

Responsible for the marketing and communication strategy of our two major grant programs; Westpac Foundation’s Community Grants and Social Scale-up Grants as well as increasing overall employee engagement and advocacy of the Foundation as a whole.

Responsible for the development, management and execution of marketing campaigns related to driving increased employee banking and advocacy through our employee and family benefits for the entire suite of Westpac Banking Group of brands – Westpac, St.George, BankSA, Bank of Melbourne, RAMS and BT Financial Group.

Responsible for the creation and implementation of the internal communication plan for the Health, Safety and Wellbeing (HS&W) program for Westpac’s Retail and Business Banking segment, our customer-centric culture program iCARE (iKnow Customers Are Really Everything) as well as our ‘Local Gems’ teller reward and recognition program.

Managed leadership communications for the General Manager of Contact Centres & Online, worked on the launch of our employee continuous improvement program – ‘Mr Easy’, created and implemented the 'Famous for Service' strategy (business model/employee engagement branding for contact centres).

Responsible for the implementation of internal communications tactics including leadership team and people manager initiatives, employee roadshows, online communication, assisted in the writing, collation and distribution of weekly internal program WestpacTV.

Supported the Group Events Team in the planning and execution of a variety of events including the creation of invitations, papers, presentations, event collateral (including eMarketing campaigns), catering and guest reception, helped organise sponsors and speakers – including speaker liaison and coordination of event budgets and evaluation of event ROI.

Responsible for coordinating a wide variety of sales and marketing activities and projects including monthly statistical and survey reporting seen and used by the organisation’s senior management team, as well as all aspect of group study tour projects from initial quotation to day-to-day management of tours. Assisted with the development and distribution of advertising and promotional materials, and the writing and design of external electronic newsletter and was sent overseas to Taiwan… Show more Responsible for coordinating a wide variety of sales and marketing activities and projects including monthly statistical and survey reporting seen and used by the organisation’s senior management team, as well as all aspect of group study tour projects from initial quotation to day-to-day management of tours. Assisted with the development and distribution of advertising and promotional materials, and the writing and design of external electronic newsletter and was sent overseas to Taiwan regularly on marketing missions as a representative of the college. Show less

Assisted in the student finance department by raising student and agent invoices, the evaluation of student applications.