• Management of internalization of payroll and implementation of the ERP system – Sankhya.• Creation of new practices and process improvement in the Personnel Administration area.• Advisory guidance for management and executive board.• Support and participation in union negotiations.• Negotiation with benefit providers and contract management.• Development of dashboards related to payroll and benefits.• Management of internalization of payroll and implementation of the ERP system – Sankhya.• Creation of new practices and process improvement in the Personnel Administration area.• Advisory guidance for management and executive board.• Support and participation in union negotiations.• Negotiation with benefit providers and contract management.• Development of dashboards related to payroll and benefits.

• Responsible for personnel administration routines and assistance employees and managers.• Responsible for calculating the payroll of the Headquarters and Branch, social charges, annual statements, termination, vacation, payroll loans, child support and document custody.• Responsible for accounting and integration of payroll and charges, validation of accounting balances, management reports, cash flow and budget.• Assistance to labor inspection and service takers.

• Recruitment and selection of employees at headquarters and branches.• Monitoring and execution of the employee training plan.• Management of benefits and negotiation with suppliers.• Management of indicators and control of the area’s budget.• Systematic review of the area’s workflow and processes to propose improvements.• Support leaders in Brazil, Chile and Uruguay.• Meet SGI (meaning) requirements.• Reduction of 20% in the costs of transport vouchers, meal vouchers and food vouchers. • Review of Medical and Dental Assistance plans resulting in cost reductions and the inclusion of employees who had not opted for health and dental plans before. • Implementation of internal communication in the company.• Agreement with SEST/SENAT to carry out training at no coast or at a discount.• In-company periodic examinations.

• Responsible for managing the areas of Personnel Administration, Benefits, Occupational Health and Union Relations, leading a team with three direct employees.• Creation and implementation of policies and new practices, resulting in process improvement.• Responsible for the management of benefits, resulting in the reduction in costs of VT, VR, fuel vouchers and the implementation of the benefits of Food Vouchers and Pharmacy Agreement.• Responsible for the exchange of Medical and Dental Assistance plans with cost reduction and without prejudice to the coverage of the plans for employees.• Management of projects to implement outsourcing of Propay payroll and electronic time-sheet.• Implementation and management of the ticket system to meet the needs of employees and managers, resulting in a faster and more efficient service.• Responsible for calculating commissions, payroll, accounting and management reports.

• Responsible for the HR area, reporting to the Financial Board. • Management of the Totys payroll internalization project, monitoring of the SLA, ensuring the correct parameterization of the payroll system.• Negotiation with unions to pay overdue contributions, resulting in exemption from the collection of fines and interest and with the installment of outstanding amounts. • Implementation of the electronic time-sheet with the consequent reduction of overtime.• Development of tools to improve benefits purchase routines, reducing errors and gaining agility and security in the process.• Negotiation with Benefit providers resulting in exemption from charging fees embedded in orders/purchases.• Conduction of the in-company periodic examinations campaign and enrolment of employees in SESC.

• Responsible for personnel administration routines and assistance to employees and managers.• Project management to change payroll outsourcing from Hewitt to ADP.• Conducting termination interviews and delivering reports to the responsible areas.• Development of training for auditors on Labor Legislation, Audit in Personnel Administration and Social Audit. Creation of forms and action plans to support the execution of labor and social audits.• Responsible for the Occupational Health supplier change project.• Attendance of internal and external audits, service takers and Due Diligence.

• Shared Human Resources Services – responsible for processing the payrolls of three companies of the Telefônica group (Telesp, A.Telecom and Telefônica Empresas), social charges, annual declarations, termination, vacations, payroll loans, child support and document custody, retiree payments.• Accounting and integration of payrolls and charges, and validation of accounting balance. • Guidance for the internal consulting area to assist in serving the business area and in the implementation of best practices.