• Overseeing the loading and unloading of cargo ships.• Ensuring the safe and efficient handling of various types of cargo, including bulk, containerized, and break-bulk cargo.• Coordinating with shipping lines, freight forwarders, and other logistics providers to ensure timely movement of goods.• Managing the flow of cargo through the port, from arrival to departure.• Ensuring all operations comply with safety regulations and port authority guidelines.• Conducting regular inspections and safety drills to minimize risks and hazards.• Managing documentation related to cargo shipments, including bills of lading, customs declarations, and shipping manifests.• Ensuring accurate and timely record-keeping for all cargo movements.• Acting as a point of contact for shipping companies, importers, exporters, and other stakeholders.• Providing updates and addressing any issues related to cargo handling and port operations.• Tracking key performance indicators (KPIs) to measure the efficiency and effectiveness of port operations.• Preparing reports and analysis for management to support decision-making and implementing and promoting environmentally sustainable practices in port operations.

• Responsible for a team of 45 employees from warehouse and office areas, 4 direct reports and 40 independent contractors• Maintained a 90% on time delivery completion rate• Provide onsite leadership to ensure the logistics, warehousing and daily operations are meeting company’s KPI’s and budget cost objectives• Responsible for routing northeastern and metro areas including PA delivery zones• Conduct daily staff meetings to review forecast and labor plan based on volume• Responsible for analyzing SLA’s impact on routing, shipping modes, product volumes and carriers• Ensure compliance adherence of independent contractors, routes and rates and any changes to newly acquired business or delivery zip codes.• Increased productivity by 42% after reviewing process improvements and SOP implementation• Responsible for reviewing contingent worker background checks to ensure compliance in accordance with the company’s standards • Negotiated and established relationship with recycling vendors for optimal profit of all recycling needs • Proven management skills with the ability to adapt, optimize facility throughput, team performance and development• Responsible for safety practices and adherence for all employees including contingent workers

• Managed receiving, shipping, inventory and pick&pack departments consisting of 35 employees. • Increased production from 1500 units to 3000 daily.• Collaborated with IT on updating systems functions that would improve accuracy and productivity • Conducted staff meetings to review daily/weekly work activities, labor planning and assure continuous improvement.• Effectively communicated with clients on production progress as necessary • Implemented reports for on-going costs associated with special requests not capture on KPI’s.• Worked closely with key account manager on all EDI/ASN shipments for compliance• Ensure VAS was processed in accurately and in a timely manner • Established cross training metrics activities to improve employees knowledge in multiple areas/departments to move labor according to business needs • Review inventory reports daily and conduct cycle counts adjustments as needed• Work open order reports to ensure shipping deadlines were met as per the client’s key metrics• Effectively adapt to change and thrive in a stimulating, fast-pace work environment.• Displayed high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction

• Manage all daily import transactions and applicable administrative U.S or foreign government programs• Monitor all air and ocean import shipments• Monitor all deliveries of imported cargo to various warehouses• Interface with U.S Customs and other Federal agencies at the local and national level as deemed necessary• Review and ensure import performance and transit time analysis reports are distributed appropriately• Provide guidance and training to import and customer serviced staff on processing and managing the flow of essential import documentation including Letter of Credit, commercial invoices, associated certificates, country of origin requirements, communication and notifications to clients, vendors and agents• Establish recordkeeping standards and oversee file maintenance in accordance with U.S Customs regulations and company policies• Oversee and manage the professional development and productivity of staff members to ensure proper goals, training, professional and project requirements are met• Obtain and create quotes for shipments and source most economical method of transportation for best profit margin• Work with brokerage and CFS to coordinate to monitor the release of goods from carriers• Responsible for account investigations, billing inquiries and non-routine customer complaints• Negotiated transportation pricing for ground and air routing within the US for competitive pricings• Manage multiple fashion accounts with outbound and inbound movements within the US