Rosa Hernandez Email & Phone Number

Indianapolis, In, Us

Indiana, United States

● Produce and manage a wide range of print & digital promotional materials including logos, newsletters, presentations, infographics, pamphlets and flyers● Collaborate effectively with the Marketing Manager and cross-functional teams on various projects, contributing to the enhancement of company brand visibility and cohesion. ● Play a pivotal role in organizing and maintaining a comprehensive digital asset library, ensuring easy accessibility and efficient utilization of logos and media files.● Collaborate with the Marketing Manager to curate and supervise engaging graphics across diverse social media platforms, creating brand consistency and increasing audience engagement.● Demonstrate strong project management and time management skills by effectively managing multiple projects and tasks on a weekly basis, consistently meeting company deadlines and priorities.

Indiana, United States

● Develop compelling graphics encompassing logos, print and digital materials for a variety of clientele.● Collaborate closely with clients to help conceptualize their desired branding vision while exceeding expectations through the creation of tailored design solutions.● Oversee all aspects of photography and video projects from conception to completion including equipment set-up, direction of subjects and post-production editing by utilizing Adobe Photoshop, Lightroom and Premiere Pro.

Bloomington, Indiana, United States

● Effectively supervised and managed a high volume of daily calls, ranging from 50 to 100+ for a rapidly expanding self-storage company across 100+ locations, providing expert assistance to customer inquiries.● Proficiently prepared and certified invoices for corporate accounts, ensuring accuracy and timely processing while also managing reports within the company database to maintain organized records.● Demonstrated exceptional communication skills by promptly responding to customer complaints with professionalism and resolving issues to satisfaction.● Performed administrative duties by scheduling appointments, welcoming customers and directing phone calls to relevant departments, contributing to efficient office operations.

Elkhart, Indiana, United States

● Resolved complex customer issues related to branch services in a timely and efficient manner.● Processed transactions by compiling, scanning and inputting sensitive documents in the branch database.● Advised BMV customers on state-specific rules, regulations and policies.● Adhered to state confidentiality guidelines while handling sensitive customer information.● Participated in training programs to maintain knowledge of BMV policies, procedures, and regulations.

South Bend, Indiana, United States

● Planned, shot and edited video/photography content for department websites, social media and marketing campaigns.● Collaborated with the marketing manager to develop content ideas and improve marketability.● Worked to support pre-production duties such as scouting locations, set-up and storyboarding.● Managed media content on the department website and social media to boost audience engagement.

Elkhart, Indiana Area