Rosa Hyde Email & Phone Number

Newark, New Jersey, United States

Newark, New Jersey

Greater New York City Area

Advise Executive Director of United Palace of Cultural Arts, a 3400-seat historic theater, in the creation of Standard Operating Procedures regarding effective client relations including creating Front of House, Operations and Box Office Standards to help venue be on par with comparable rental venues in New York City. Manage and coordinate large scale.

New York, NY

Overhauled Front of House Operations in coordination with Theater Rentals Coordinator to establish venue’s prominence as a Dance venue. Manage guest experience, safety & comfort of a 201 -seat Black Box Theater on an event by event basis, ensuring audience safety & comfort. Manage Box Office receipts for two long term rental clients. Prepared daily sales.

Overhaul Front of House operations to help venue be competitive with comparable venues in New York City. Manage guest experience, safety and comfort of a 708-seat auditorium and varying gallery spaces across the museum used as non-traditional performance spaces on an event by event basis. Recruit, manage, schedule and train 24 part time staff members: 22.

Managed & coordinated guest experience for two theatrical venues, 1200-seat theater & a 493-seat amphitheater, on an event by event basis ensuring the successful execution of Jazz at Lincoln Center produced events as well as events for outside licensees as assigned. Duties included coordinating patron flow, security needs, floor plans, deliveries, in-house.

Newark, NJ

Managed & trained of 150 unionized ushers & volunteers ensuring exceptional guest & client experience, safety & comfort within three theatrical venues: 2750-seat theater, 515-seat theater, a 250-seat performance/rehearsal space & an outdoor amphitheater space able to support 5000 people on an event-by-event basis, ensuring patron safety & comfort. Created.

Master Of Arts (M.A.), Educational Theater

Bachelor Of Arts (B.A.), Theater