Assistant to the property manager, performed clerical work as required including answering phone calls, and service orders, responsible for filing of documents and sorting all incoming mail. Greeting all visitors in the office interacting with tenants and vendors by phone. Showing rent ready units to prospects. Assisted with preparation of files for annual l re-certification.

Position entailed screening applicants, leasing units, HUD requirements for annual re-certifications and unit inspections. Acted as liaison between government agencies and property owners for section 8. Scheduled and supervised vendors and in house maintenance while working in the property. Responsible for all resident retention, rent collection and bank deposits, evictions and court appearances; utilizing software for month end reports, prioritizing service request and ensuring completion, enforcement of community policies and terms of lease, conducting property and unit inspections. Ensured all tenant files were audit ready. Marketing property with Penny Saver, Craigslist/Section 8 website, Nuestra Gente, El Clasificado and offsite flyers. Responsible for quarterly Market Surveys

Position entailed collect past due accounts. Maintain delinquency at or below Company standard for all portfolios. Maintain repossession frequency and loss to company standard. Accomplish target goals for Tarp Survey Scores and Audit Scores set by our corporate offices on or before the target date. Achieve PRIDE rating on all monitored calls, and achieve Collector Evaluation objectives. Adherence to Fair Debt Collection Practice Act standards. Coordinate with field agents the scheduling of accounts assigned for recovery. Assist in the reinstatement of vehicle to customers