Schedule Coordinator
CurrentProvides support for Workers' Compensation product lines, to include but not limited, the scheduling of all Workers' Compensation appointments for new and existing patients.-Schedules examinations through office specific system database.-Schedules and confirms appointment dates and times with physicians' offices.-Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.-Coordinates with the client to obtain required medical records prior to examination.-Prepares the chart by ensuring all records required are included, creates appointment letters and routes to the provider and/or to the exam location prior to examination.-Communicates with physicians, clients and or examinees regarding any schedule changes.-When required, responsible for ensuring prompt pre-payment for services issued.Coordinates ancillary services such as interpretation and chaperones when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.-Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information.