Over 20 years of customer service experience. Former Verizon sales agent. Top sales rep. Responsible from meet and exceed monthly quotas. 2 plus years experience in Family Development Program. Recipient of multiple state awards and recognitions. 10 years plus experience in operation management and staffing.Experienced in onboarding personnel with a strong understanding of the latest recruiting trends and technologies. Responsible for developing and implementing recruiting plans, conducting interviews, and on-boarding new employees. Additionally, Currently managing the performance of the staffing team and ensuring that all staffing activities are in compliance with company policies and procedures.