Rosa Martinez Email & Phone Number

Provides concierge level services for members by coordinating house calls, in-office visits and consults with referred specialists and facilities by scheduling, completing required paperwork, tracking medical records, and obtaining prior authorization from insurance. Manages team physician’s and nurse’s calendars by scheduling patient appointments, meetings, and out of office requests. Offers routine administrative support to ensure efficient operation of the office by supporting managers and staff with a variety of tasks related to organization and communication.

Administrative and facilities duties including: checking in administrative appointments, and visitors, handling sensitive information, using multiline telephone, and handling facility requests. Managed all employee and vendor access key cards, performing monthly audit reports and coordinated monthly work schedules for reception staff.Key achievements: Created a Front Desk Receptionist training manual where one did not exist before.Revised, updated, and rejuvenated Front Desk Procedures Handbook.

Provided exceptional customer service through attentive listening. Assisted customers in color coordination and interior designing. Trained new hires in sales techniques, cashiering, and daily duties.Key Achievement: Responsible for merchandising and maintaining product in the kitchen department.

Advocated for immigrant and refugee rights by organizing community events and legislative visits. Drafted email newsletters and literature for key campaigns. Worked with coalition members in grassroots organizing. Recruited members and volunteers through tabling, phone banking, door knocking, and community events. Key Achievements: Lead Tuition Equity Lobby Day at the Oregon State Capitol. Recognized by a House Representative for work in the 2013 Oregon Legislative Session.

Developed civic engagement campaigns and recruited volunteers. Worked cross functionally with students, coworkers, administrators, and coalition members. Organized first ever Oregon Student Vote or Vote Conference while serving as Chair of the Oregon Student Association Vote Committee.Served on the Oregon Student Association Board of Directors.Key Achievements: Registered over 1500 voters in 17 days during voter registration campaign. Ran for ASPSU senate receiving more votes than any other candidate for senate or president.