Rosa May Librea Email & Phone Number

Westbay Doha Qatar

• Maintain organized, presentable merchandise to drive continues sales.• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.• Worked alongside retail representative to boost sales by enhancing product presentation and advertising collateral.• Organized racks and shelves to maintain store visual appeal, engage customer and promote specific merchandise.

Doha, Qatar

• To carry out day to day from the front desk, including answering telephone, inquiries, incoming customer queries• In charges of daily cash flow in service center• Having intimate knowledge to the customer needs• Able to handle complaints, even when handling unpleasant customer• Handles in the best interest of both customer and company• Works accurate and with eye for detail

Doha, Qatar

• Meet and greet clients and visitors• Create and modify documents using Microsoft Office• Perform general clerical duties to include but not limited to: photocopying, faxing, mailing and filing• Maintain hard copy and electronic filing systems• Sign for and distribute UPS/ Fed Ex/ DHL/ Airborne packages• Research, price and purchase office furniture and supplies• Set-up and coordinate meetings and conferences• Support staff in assigned project based work

Doha, Qatar

• Responsible for the interpretation and application of the staff rules, regulations and procedures ensuring uniform application in accordance with guidelines from headquarters• Administrative Functions – including processing of working visa and employment permits• Benefits and Compensation – preparing renewal of resident permit and employment contract, loans and sickness documents• Payroll – including of leaves, adjustments and calculation of time sheets• Employee Relations – Issuance of disciplinary actions, as well as employee counseling• Responsible for the record keeping of each employees, exercising confidentiality, 201 files management based on the company’s standard filling, checking of each employee’s requirement if met

Legaspi St., Makati, Philippine

• Ascertains human resources requirements for the office ensuring the timely advisement and filling of vacancies• Participates in the selection of internal candidates and submits appropriate recommendations; interviews and test new candidates, verifying educational qualifications and previous employment record; manage the advertisement and filling of international vacancies, advising applicants on the nature of the responsibilities to be performed as well as entitlements and careers prospects;Responsible for handling activities pertaining to recruitment which includes CV assessment, selection, internal formalities:a. Sourcing CV’s related to the job orders requirement from authorized employersb. To ensure that scrutinized CV’s are submitted to respective employers for assessmentc. Follow-up with employers for the feedback on the CV’s forwarded• Responsible for communicating / calling local / selected candidates for coordinates initial interview• Arrange travel for candidates as well issuance / dispatched of concerned candidate

Mandaluyung City, Philippine

• Answer telephone inquiries and offering suggestions on travel arrangement such as routes, time schedules, rates and types of accommodation• Consult a variety of published and computer-based sources for information on departure and arrival times, fares and hotel ratings and accommodations• Quote fares and room rates, sell tickets, and use computerized systems to quickly obtain information needed to make, change, or cancel reservations for customers• Assess customers needs and make the best possible travel arrangements and make reservations for them

Pontevedra Capiz, Philippine

• Receiving payment for monthly due date of shop market• Issuing receipt of tax payment• Assisting the disbursement officer releasing monthly salary• Preparing pay slip of employee• Calculating employee OT hours every end of the month

Bachelor In Science In Commenrce, Management Information Systems, General

Bachelor’S Degree, Management