Javier Rosado Email & Phone Number

Málaga, AL, ES

Málaga, Andalusia, Spain

Marbella, Andalusia, Spain

• Responsibilities
• Conducted search and recruitment of properties
• Setting up meetings, open houses and appraisals with prospects
• Completing, submitting and filing real estate documents
• Researched and compiled comparative market analysis reports for properties

Copenhagen

• Responsibilities
• Designed and booked tailor-made itineraries for individual tours in the Nordic countriesAchievements
• Created and developed products for the Spanish FIT market from the outset, maximizing profit margins on individual tours

Tivoli Hotel & Congress Center, Copenhagen (Denmark)

• (Back-up receptionist)Responsibilities
• Responsible for front desk operations and management duties, alternating shifts of mornings, evenings and nights. Achievements
• Carried out all administrative duties via Opera computer system.

Kopenhagen Und Umgebung, Region Hovedstaden, Dänemark

• Responsibilities:
• Presented city information, local culture and history to English/German groups, playing an “ambassador” active role in the welcoming, enjoyment and safekeeping of all visitors.Achievements:
• Recognition of OurWay as excellent guide for dealing with unexpected events and for high levels of customer satisfaction.

Kopenhagen Und Umgebung, Region Hovedstaden, Dänemark

• Responsibilities:
• Established contact with new customers and strategic partners for the rental "Donkey Bikes".
• Developed and implemented sales strategies of rental bikes with smart locks. Achievements:
• Established partnerships with new partner hotels after developing a new approach strategy.

CPH Business Park - Stamholmen 151- DK – 2650 Hvidovre

• Responsibilities:
• Marketing our product Teetime Card for the Spanish and German markets by communicating with clients and associates to improve and develop business relationships cordially, maintaining constant follow-up on their.
• Developing and implementing marketing and advertising campaigns and golf packages; maintaining the data base up to date.
• Managing Teetimegolf.de and its business Facebook page. Achievements:
• Practical skills: Developed two new sections (Travel + Real Estate) on the page, generating a 30% improvement in sales performance.
• Sales success: Increased my territories client base by 40% year-on-year

Berlin Und Umgebung, Deutschland

Corporate Trainer for Business Process Outsourcing (BPO) *Project: Mobility Services for Automotive.BPO for an effective Customer ServiceOutstanding customer service is becoming the decisive, differentiating factor for achieving customer loyalty and maintaining it. This means 24/7 service over all communication channels.Integrated assistance and service.

Berlin Und Umgebung, Deutschland

Tourist information centre.Promoting tourist attractions and providing reservation services for sightseeing, travel, accommodation, tours and events like theather or concerts.Providing information and advice on what to see and do in Berlin and surrounding areas.

Berlin Und Umgebung, Deutschland

• Tourspain and Turismo Andaluz, S.A. (Spanish Tourism Institutes)"ITB Berlin" Tourism Trade Fair 2006 and 2009"Dresdner ReiseMarkt" Tourism Trade Fair 2006Duties:
• Providing basic information and distributing marketing material.
• Coordinating the business meetings between trade agents in 3 different events.Achievements:
• Acquired knowledge about basic practical steps in business meeting at trade fairs.

Benalup-Casas Viejas, Cadiz, Spain

• Duties:
• Short but very interesting experience dealing with daily management: reservations, check-in, check-out and deal with general queries from customers. Achievements:
• Learned about customer service in a luxus resort, where any single detail matters.

Dos Hermanas, Sevilla. Spain

• Duties:
• Managing corporate rates for groups and special guests. Selling and organising hotel events working closely with the rest of the staff to ensure customers are satisfied with the facilities and service. This outline.
• General Manager's 'Right Hand Person'.
• Excellent word-of-mouth advertising: managing successful events, which could lead to many others through the customer´s satisfaction.

Bachelor Of Arts (Ba), Tourism And Travel Services Management

Postgraduate Vocational Course In “Information And Tourism Marketing“, “Information And Tourism Marketing“

INTRODUCCIÓN AL SECTOR TURÍSTICO LA INFORMACIÓN EN EL SECTOR TURÍSTICO ANÁLISIS DE LA DEMANDA Y LOS MERCADOS TURÍSTICOS PLANIFICACIÓN.

Bachelor Of Arts (Ba), International Hospitality Management

Management, operations and strategy development

Leonardo Da Vinci Programme, Tourism And Travel Services Marketing Operations, Training Grant For Graduates

Activities and Societies: Andalusian Confederation of EntrepreneursSee attachment