Responsibilities:• Discovery calls to understand clients’ current processes and desired future state• Design & build customized Smartsheet solutions for clients• Consult on how to build optimally and teach clients about Smartsheet capabilities and best practices• Build and maintain trusted relationships with multiple clientsAccomplishments:• Solo-designed and built a software using Smartsheet and limited premium apps• Built hundreds of dashboards with metrics, graphs, reports, forms, and more• Built complex systems with cross-sheet formulas, automations, formula-driven statuses, reports, dashboards, premium apps

Responsibilities:• Create easy-to-use systems that make clients’ job as easy as possible.• Work closely with clients to deliver solutions catered to their exact specific needs.Accomplishments:• Built weekly reporting dashboards with high-level metrics, Gantt charts, reports, graphs, etc.• Built templates containing coordinated sheets, reports, and dashboards with cross-sheet formulas, cell links, conditional formatting, document generator, etc. and using premium apps like Dynamic View, WorkApps, Control Center, Data Shuttle, Pivot, Calendar, and more• Built tracking sheets with formulas, conditional formatting, and automations.

Responsibilities:• In-house Smartsheet SME, including training & general support for the Storage + Organization team.

Responsibilities:• Supported JLL team at Nike across all functional areas including strategic occupancy planning, space planning, move coordination, furniture, warehousing, and storage & organization.• In-house Smartsheet & SharePoint SME, including training & general support for the team.Accomplishments:• Process Improvement: created an automated AOP Task Request system in SharePoint.• Communications: built a JLL Employee “intranet” dashboard in Smartsheet; created PTO request process, PTO/team calendar, and team roster; maintained org charts in PowerPoint.• Return to Work initiative: built a robust Return to Work request form and approval processes.• Managed customer surveys for team services and visualized data in Smartsheet dashboards.• Set up and managed Utilization Studies across Nike World HQ, Converse HQ, NYHQ, and Seoul.

Set up and launched a CPG company:• Developed/created/acquired and maintained business processes and assets (website, online orders/payments, social media content/accounts, billing, barcode, nutrition facts label, kitchen license, admin, procurement, etc.)• Set up online ordering and handled shipping and deliveries• Produced product photoshoots, edited photos and videos, and managed social media content & accounts• Networked and collaborated with local Portland businesses/chefs; etc.

Assisted/trained customers with software navigation; supported account manager.

Developed operational processes; procured lighting needs for residential and commercial projects; managed invoices, inventory, and business assets.

Managed front-of-house and back-of-house to ensure quick and accurate orders, smooth shifts and seamless shift changes; open/closed/maintained the restaurant; trained new-hires.

Helped camp members learn about gardening, harvested produce, and cooked lunch with kids in outdoor kitchen.

Observed athletes and strength & conditioning coaches during weight lifting and programs; assisted coaches with weight lifting programs; maintained the integrity of the facility and equipment.

Mentored by Kinetic Integrations founder, Guido Van Ryssegem, MS, ATC, RN, CSCS, NBFE; led and trained KIEP trainers; trained clients (age 18-35) with injury-related movement dysfunction; instructed annual KIEP practical workshop and taught KIEP corrective and strengthening exercises.

Assisted members spot lifts in the weight room, monitored weight rooms, cleaned/organized gym equipment.

Built and decorated ice cream cakes, served customers in a fast-paced environment, and opened/closed store.