Rosa Lopez is a Medical Office Manager at Clinic.
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Medical Office ManagerClinicCedar City, Ut, Us
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Medical Office ManagerFourpoints Health Aug 2022 - PresentCedar City, Utah, United States- Manage clinical operations, ensuring efficient staff performance and patient care.- Develop comprehensive reports and procedures, enhancing clinical productivity.- Facilitate meetings to align staff and management on strategic and organizational goals.- Train and mentor new employees, fostering a supportive work environment. - Lead clinical operations, optimize staff performance, and implement strategic initiatives to enhance healthcare delivery and patient outcomes. - Develop comprehensive reports and data-driven SOPs, leveraging insights to streamline clinic processes and improve operational efficiency. - Spearhead process improvements and implement best practices, resulting in enhanced patient care and measurable operational advancements. - Lead clinical operations, optimizing staff performance and implementing strategic initiatives and best practices to enhance healthcare delivery and patient outcomes.- Manage the operations and staff responsibilities of four clinics.- Generate reports and data sheets for senior management.- Resolve issues with dissatisfied patients.- Provide support with reception tasks in the clinic.- Travel to various clinic locations.- Review and approve employee timecards.- Serve as the primary contact for PRC appeals and draft appeal documents.- Conduct performance evaluations for employees.- Participate in the Quality Assurance/Improvement committee.- Deliver exceptional customer service.
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Sales AssistantVantage Led Jan 2022 - PresentCorona, California, United States- Manage vendor registration for school bids, enhancing lead quality through precise data handling.- Strengthen client relations with timely follow-ups, boosting engagement and satisfaction.- Optimize spreadsheets for efficient data tracking, supporting informed sales strategies.- Analyze and update spreadsheets to identify potential leads, leveraging data-driven insights to support sales strategies and expand client base. -
Customer Service RepresentativeKaiser Permanente Mar 2018 - Nov 2021Ontario, California, United States- Welcomed and assisted members across multiple locations, enhancing customer satisfaction.- Managed cash transactions for departmental check-ins, ensuring accuracy and efficiency.- Provided reception services, streamlining member check-in processes and reducing wait times.- Fostered positive relationships with members and staff, ensuring seamless coordination between facility locations for optimal service delivery. -
Housekeeping AttendantKaiser Permanente Jul 2017 - Mar 2018Ontario, California, United States- Sanitized medical and surgical areas, enhancing patient safety and care quality.- Efficiently discharged patient rooms, improving turnover time and room availability.- Maintained cleanliness for patients, visitors, and staff, ensuring a welcoming environment. - Maintained sterile environments in medical facilities, ensuring compliance with strict healthcare sanitation protocols and enhancing patient safety. -
System IntegrationVantage Led Jul 2011 - Jul 2017Ontario, California- Configured project documents and internal components, enhancing system integration efficiency.- Supported technical calls and reception calls, resolving issues promptly, improving customer satisfaction.- Managed administrative tasks for management, optimizing workflow and communication.- Supervised the RMA and shipping department, ensuring smooth operations and timely deliveries.- Streamlined project documentation processes, enhancing efficiency in display order configurations and internal component management. - Maintained meticulous weekly spreadsheets, ensuring accurate data tracking and reporting for critical business operations.- Internal Auditing, New Employee Training, Administrative Tasks- Customer Service- Project Documentation, Report & Spreadsheet Creation, Document Processing, Microsoft Office Proficiency, Windows-Based Computer Skills, Data Entry- System Setup, RMA Testing & Documentation,- Purchasing, Inventory Management, New Component Testing & Research- Troubleshooting LED Signs & Networking
Rosa Lopez Education Details
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Business & Sociology -
John A. Rowland High SchoolDiploma
Frequently Asked Questions about Rosa Lopez
What company does Rosa Lopez work for?
Rosa Lopez works for Clinic
What is Rosa Lopez's role at the current company?
Rosa Lopez's current role is Medical Office Manager.
What schools did Rosa Lopez attend?
Rosa Lopez attended Colorado Technical University, Fullerton College, John A. Rowland High School.
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Rosa Lopez
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