Service Designer
Current
Oct 2024 - Present
AeroLeads people directory · profile
Rosa Shand Email & Phone Number
Customer Experience (CX) & Service Design | 4.5 years experience
at
Hastings Direct
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Experience (CX) & Service Design | 4.5 years experience
Location
London Area, United Kingdom, United Kingdom
Company size
Who is Rosa Shand? Overview
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Quick answer
Rosa Shand is listed as Customer Experience (CX) & Service Design | 4.5 years experience at Hastings Direct, a company with 1816 employees, based in London Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Rosa Shand.
Rosa Shand previously worked as Service Designer at Hastings Direct and Customer & Citizen Transformation Consulting - Senior Associate at Pwc. Rosa Shand holds Bachelor’S Degree, Visual Communication Design (Hons), First Class Honours from Massey University.
Company email context
Email format at Hastings Direct
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Hastings Direct
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Profile bio
About Rosa Shand
📍 Available for work in the UK 🌐 Portfolio & CV | rosashand.com📧 rosalshand@gmail.com📞 +447848931347I’m an entrepreneurial human-centred designer with strong business acumen. I design systems, experiences and services that improve outcomes for both customers, organisations and ideally the planet.I am experienced in service design, customer experience design and qualitative research and bring a human centred approach to large transformation programmes.
Current workplace
Rosa Shand's current company
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Hastings Direct
11 roles
Rosa Shand work experience
A career timeline built from the work history available for this profile.
Customer & Citizen Transformation Consulting - Senior Associate
Jun 2022 - May 2024
Experience Design Consulting - Associate
Feb 2020 - Jun 2022
Experience Centre Consulting - Intern
Nov 2018 - Feb 2019
Customer Service Manager
Mildred & Co
Mildred & Co was an online wedding gift registry. I was responsible for managing the end to end experience for couples and redesigned internal processes to improve operations.
Dec 2017 - Feb 2018
Showroom Assistant
Mildred & Co
Nov 2017 - Feb 2018
Work Experience
Ocean Design Group
Sep 2017 - Oct 2017
Part Time Retail Assistant
Aug 2016 - Aug 2017
Intern
Intermittent work/internships with jobs ranging from content loading, content sourcing, Facebook monitoring, social media content creation, photoshoot assistance to interning with the strategy and creative teams.
Jan 2014 - Feb 2017
Part Time Retail Assistant
Workshop Ponsonby
Nov 2015 - Feb 2016
Fashion Week Media
Attended NZ Fashion Week as media for my blog Rosa & Fox in 2013 and 2014. Also attended Wellington Fashion Week as press for Katherine Lowe in 2014.
Aug 2013 - Sep 2014
Team & coworkers
Colleagues at Hastings Direct
Other employees you can reach at hastingsdirect.com. View company contacts for 1816 employees →
SW
Steven Warner
Colleague at Hastings DirectIpswich, England, United Kingdom, United Kingdom
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KH
Kristina Hegarty
Colleague at Hastings DirectNorthiam, England, United Kingdom, United Kingdom
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MO
Michael O’Neal
Colleague at Hastings DirectGreater London, England, United Kingdom, United Kingdom
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PP
Payal Patel Tap.Cert
Colleague at Hastings DirectGreater Leicester Area, United Kingdom
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AS
Aadam Shaikh
Colleague at Hastings DirectLeicester, England, United Kingdom, United Kingdom
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SB
Stephen Birkett
Colleague at Hastings DirectMaryport, England, United Kingdom, United Kingdom
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RO
Raffaella O.
Colleague at Hastings DirectLondon Area, United Kingdom, United Kingdom
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OL
Oli Luck-Baker
Colleague at Hastings DirectBexhill, England, United Kingdom, United Kingdom
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DJ
Darren Jones
Colleague at Hastings DirectGreater Portsmouth Area, United Kingdom
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RR
Rachael Richards
Colleague at Hastings DirectBexhill, England, United Kingdom, United Kingdom
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Steven Warner
Colleague at Hastings DirectIpswich, England, United Kingdom, United Kingdom
View →
KH
Kristina Hegarty
Colleague at Hastings DirectNorthiam, England, United Kingdom, United Kingdom
View →
MO
Michael O’Neal
Colleague at Hastings DirectGreater London, England, United Kingdom, United Kingdom
View →
PP
Payal Patel Tap.Cert
Colleague at Hastings DirectGreater Leicester Area, United Kingdom
View →
AS
Aadam Shaikh
Colleague at Hastings DirectLeicester, England, United Kingdom, United Kingdom
View →
SB
Stephen Birkett
Colleague at Hastings DirectMaryport, England, United Kingdom, United Kingdom
View →
RO
Raffaella O.
Colleague at Hastings DirectLondon Area, United Kingdom, United Kingdom
View →
OL
Oli Luck-Baker
Colleague at Hastings DirectBexhill, England, United Kingdom, United Kingdom
View →
DJ
Darren Jones
Colleague at Hastings DirectGreater Portsmouth Area, United Kingdom
View →
RR
Rachael Richards
Colleague at Hastings DirectBexhill, England, United Kingdom, United Kingdom
View →
2 education records
Rosa Shand education
Bachelor’S Degree, Visual Communication Design (Hons), First Class Honours
Education record
St. Cuthbert'S College
FAQ
Frequently asked questions about Rosa Shand
Quick answers generated from the profile data available on this page.
What company does Rosa Shand work for?
Rosa Shand works for Hastings Direct.
What is Rosa Shand's role at Hastings Direct?
Rosa Shand is listed as Customer Experience (CX) & Service Design | 4.5 years experience at Hastings Direct.
Where is Rosa Shand based?
Rosa Shand is based in London Area, United Kingdom, United Kingdom while working with Hastings Direct.
What companies has Rosa Shand worked for?
Rosa Shand has worked for Hastings Direct, Pwc, Mildred & Co, Ocean Design Group, and Deadly Ponies.
Who are Rosa Shand's colleagues at Hastings Direct?
Rosa Shand's colleagues at Hastings Direct include Steven Warner, Kristina Hegarty, Michael O’Neal, Payal Patel Tap.Cert, and Aadam Shaikh.
How can I contact Rosa Shand?
You can use AeroLeads to view verified contact signals for Rosa Shand at Hastings Direct, including work email, phone, and LinkedIn data when available.
What schools did Rosa Shand attend?
Rosa Shand holds Bachelor’S Degree, Visual Communication Design (Hons), First Class Honours from Massey University.
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