Rosalyn Bowen Email & Phone Number

United Kingdom

Oxford, England, United Kingdom

Oxford, England, United Kingdom

London, England, United Kingdom

• Successfully managed relationships with business clients and community partners, bringing them together to drive socially impactful projects • Conducted desk-based research and in-depth exploratory conversations to identify and connect with potential charities and contributors for client projects• Created detailed volunteering and social insight project briefs and reports, with clear purposes and deliverables• Assisted with the design and facilitation of online events bringing… Show more • Successfully managed relationships with business clients and community partners, bringing them together to drive socially impactful projects • Conducted desk-based research and in-depth exploratory conversations to identify and connect with potential charities and contributors for client projects• Created detailed volunteering and social insight project briefs and reports, with clear purposes and deliverables• Assisted with the design and facilitation of online events bringing businesses and community partners together on shared goals, creating heightened awareness of current issues in society Show less

• Led eCommerce website builds whilst maintaining ad-hoc requests for retainer clients• Successfully delivered two new eCommerce websites in the first six months• Improved overall communication by implementing regular updates and status reports for clients• Worked with developers to solve complex technical problems, providing clear updates and explanations for clients

• Conducting in-depth research for a newly launched ethical clothing brand, writing thought provoking articles on topics related to sustainable and ethical fashion• Providing support and guidance on digital marketing strategy, collaborating with clients to find ways to improve their online presence and increase engagement

Caring for the children whilst also navigating a move back to the UK from Vancouver, Canada.

North Vancouver, Canada

• Increased team efficiency through the use of a new forecasting tool, enabling better resource planning and improved tracking for projects and budgets• Boosted team communication by setting up regular ‘work in progress’ gatherings, providing the opportunity to share project updates, suggestions and ideas• Reviewed and redeveloped the project process, creating clear project documentation and goal setting for both the internal team and clients… Show more • Increased team efficiency through the use of a new forecasting tool, enabling better resource planning and improved tracking for projects and budgets• Boosted team communication by setting up regular ‘work in progress’ gatherings, providing the opportunity to share project updates, suggestions and ideas• Reviewed and redeveloped the project process, creating clear project documentation and goal setting for both the internal team and clients • Improved team morale through weekly social breakfasts and taking the lead on seasonal events• Created consistency for the company’s social presence by developing a new content calendar, and providing support on social media posts when needed Show less

Vancouver, Canada Area

• Led the team resourcing for the monthly WordPress/Drupal updates for 90+ retainer clients• Collaborated with clients on website updates, new features, and content entry• Improved project billing by bringing the company up to speed and implementing new processes• Organised the google docs and online filing system for the team

North Vancouver, Bc

General office administration duties assisting the planning and finance teams with conference specific tasks.

Vancouver, Canada Area

• Responsible for all management fees being charged to client accounts on a quarterly basis, managing approximately six million dollars in fees each quarter• Used specialised financial software to cross check, approve and report all client fees to financial advisors and the accounting department• Upon request, summarised crucial client fee data into a client friendly format, producing between 10-15 custom Excel reports each quarter for financial advisors to share with clients… Show more • Responsible for all management fees being charged to client accounts on a quarterly basis, managing approximately six million dollars in fees each quarter• Used specialised financial software to cross check, approve and report all client fees to financial advisors and the accounting department• Upon request, summarised crucial client fee data into a client friendly format, producing between 10-15 custom Excel reports each quarter for financial advisors to share with clients • Conducted learning sessions with employees to share management fee procedures, resulting in 25% fewer errors and improved communication between teams• Initiated an improvement to the staff fee form process and developed an effective quarterly report to identify corrections, saving time for all staff and streamlining the process Show less

Vancouver, Canada Area

• Partnered with eight to ten clients at a time to execute digital strategy and design projects on time and on budget• Led design and development teams for projects with budgets ranging from $20,000 to $150,000• Successfully generated repeat work with clients• Researched client business goals, competitors, and market and consumer needs to recommend and deliver the most effective marketing tools and online strategies supporting brand growth• Initiated regular meetings with… Show more • Partnered with eight to ten clients at a time to execute digital strategy and design projects on time and on budget• Led design and development teams for projects with budgets ranging from $20,000 to $150,000• Successfully generated repeat work with clients• Researched client business goals, competitors, and market and consumer needs to recommend and deliver the most effective marketing tools and online strategies supporting brand growth• Initiated regular meetings with clients and internal teams to communicate clear expectations, project updates, and provide knowledge and advice on social media strategies• Collaborated with business development and project management teams to better understand client goals: utilised proposals, creative briefs, and produced detailed post mortems for clients Show less

• Partnered with the client to create and distribute point of sale for monthly and seasonal marketing campaigns, ensuring succesful delivery to over 700 retail stores across the UK• Supported and monitored the design and print production teams, assigning tasks and deadlines to ensure projects met client goals and launched on time• Identified improvements and generated new business: - Developed a new point of sale storage system, reducing lost and damaged items by 20%… Show more • Partnered with the client to create and distribute point of sale for monthly and seasonal marketing campaigns, ensuring succesful delivery to over 700 retail stores across the UK• Supported and monitored the design and print production teams, assigning tasks and deadlines to ensure projects met client goals and launched on time• Identified improvements and generated new business: - Developed a new point of sale storage system, reducing lost and damaged items by 20% - Created and implemented a queue system display solution for Ecohome reusable bags - Led the implementation of a new video games unit for all stores by representing the client and successfully collaborating with two other external agencies• Managed one team member and frequently acted as back-up Client Services Manager• Handled escalations proactively by initiating a calm approach and providing useful solutions for the client Show less

• Partnered with the client to create and distribute point of sale for monthly and seasonal marketing campaigns, ensuring succesful delivery to over 700 retail stores across the UK• Supported and monitored design and print production teams, assigning tasks and deadlines to ensure projects met client goals and launched on time• Identified improvements and generated new business: - Developed a new point of sale storage system, reducing lost and damaged items by 20%… Show more • Partnered with the client to create and distribute point of sale for monthly and seasonal marketing campaigns, ensuring succesful delivery to over 700 retail stores across the UK• Supported and monitored design and print production teams, assigning tasks and deadlines to ensure projects met client goals and launched on time• Identified improvements and generated new business: - Developed a new point of sale storage system, reducing lost and damaged items by 20% - Created and implemented a queue system display solution for Ecohome reusable bags - Led the implementation of a new video games unit for all stores by representing the client and successfully collaborating with two other external agencies Show less

United Kingdom

• Managed the design and print production for all UK retail marketing promotions, ensuring point of sale items were produced and delivered to 1000+ stores on budget and on time• Created artwork briefs and confirmed print requirements, connecting with design and production agencies to produce 300,000 + items of point of sale for every promotion• Initiated changes to point of sale implementation at store level, reducing waste by 10%• Presented the new point of sale instructions… Show more • Managed the design and print production for all UK retail marketing promotions, ensuring point of sale items were produced and delivered to 1000+ stores on budget and on time• Created artwork briefs and confirmed print requirements, connecting with design and production agencies to produce 300,000 + items of point of sale for every promotion• Initiated changes to point of sale implementation at store level, reducing waste by 10%• Presented the new point of sale instructions brochure to 100+ employees at the Bp conference• Collaborated with internal category teams, brands and merchandisers to drive customer-centric initiatives by ensuring proper implementation of cross marketing promotions with Nectar Loyalty, M&S food, Wild Bean Café, and Bp Ultimate Show less