Rosalyn Baker-Terrell Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta Metropolitan Area, Georgia, United States

Atlanta, Georgia, United States

Developed a personal connection with your agents to establish a strong relationship and identify the requirements of their clients.Assist agents as their primary contact throughout the entire Opendoor home buying and selling process.Assisted with mediating consumer and agent needs as requiredProvided guidance and support to newly hired staff, facilitating their understanding and adaptation to dynamic processes and systems.Engaged in effective communication with local real estate experts to build strong relationships, negotiate terms, and successfully manage the closing process.Collaborated seamlessly with various departments and vendors of the seller to ensure prompt resolution of maintenance and repair issues as per established protocolsEfficiently liaised with Homeowners' Associations to obtain necessary documentation and procedures required to facilitate the closing of the seller's home, including the resolution of any violations.Collaborated closely with the internal Brokerage team and external Real Estate Professionals to ensure compliance with brokerage, state, and federal regulations.Functioned as a co-list agent, successfully facilitating the sale of 357 homes within a span of 2 years.Ensured the accuracy of home data in local MLSs thorough verification processes.Demonstrated skillful negotiation tactics to effectively handle repair requests.Shadow mentees to evaluate performance and enhance outcomes.Conducted training with mentees to help home processes and how to navigate proprietary systems..Coached mentees and hosted office hours for questions.Consistently maintained a NPS score of 10.

Atlanta Metropolitan Area

• Maintain a 99.9% sale to list with an average of 18 days on market.Conduct a thorough analysis of the property to determine its value and marketability.Successfully closed sales transactions for residential properties.Generated leads through referrals, networking, and marketing activities.Provided excellent customer service to clients and maintained positive relationships.Coordinated with loan officers, appraisers, inspectors, and attorneys to ensure smooth transactions.Prepared and presented offers, counteroffers, and addenda.Assisted clients in negotiating sales contracts and resolving issues during the closing process.Built relationships with clients while sharing my expertise to help them navigate their home sale.Preparing for appointments and follow up after the appointments.Consistently maintained an NPS score of 10.

Atlanta Metropolitan Area

• Rabid Squirrel Recipient December 2018• Golden Acorn Recipient for Quarter 1 2019, number 4 in the company for most activated listingsPrepare and submit listing agreements, disclosures, and other required documents to the appropriate partiesCoordinate and schedule property showings, open houses, and other marketing eventsManage and maintain property listings on the MLS (Multiple Listing Service) and other real estate websitesTrack and maintain detailed records of all communications and activities related to the listingAct as a liaison between the Listing Agent, the seller, and other parties involved in the sale (e.g., attorneys, lenders, inspectors, etc.)Manage and maintain relationships with vendors and service providers, such as photographers and home stagers, to ensure timely and high-quality servicesDirectly oversaw the completion of training for employees and agents, encompassing departmental systems, policies, and procedures.Assist with general administrative tasks related to the listing, such as scheduling appointments and preparing documentsManaged inventory of listing supplies for agents, including signs, lockboxes, and other necessary items.Scheduled and collaborated closely with the field team to meet customer satisfaction, corporate objectives, and compliance requirements.Developed a comprehensive listing playbook for the Listing Coordinator role.

Alberta, Canada

* Within authority, investigates cause and origin of claims by contacting the appropriate parties including insured, claimants, agents, attorneys, contractors, other adjusters, public personnel, etc.* Inspects damaged property and determines claims related damage. Estimates the cost of repair or replacement of damaged property. Including climbing on ladders to inspect roofs* Explain settlements with the insured. Answer incoming telephone calls from agents, insureds, and other vendors.* Review and analyze written information.* Knowledge of multiple policy forms.* Prepare reports based on the policy language.* Prepare detailed estimates of the damage.* Experience writing Property estimates using XACTIMATE

Atlanta, Ga

* Outstanding Sales Award 1st Quarter 2018* Outstanding Sales Award 3rd Quarter 2016* In the top 10% of office sales production in 2015Assisted clients in the purchase and sale of residential properties, guiding them through the entire process from start to finish.Conducted market research and analysis to determine appropriate pricing strategies for properties.Worked with clients to identify their needs and preferences, and provided guidance in selecting the most suitable properties.Developed and implemented innovative marketing strategies to increase property exposure and drive sales.Collaborated with loan officers, inspectors, and other professionals to ensure seamless transactions and timely closings.Assisted clients in negotiating contracts and advised on pricing strategies based on market trends and property conditions.Maintained up-to-date knowledge of real estate laws, regulations, and best practices.

Atlanta, Ga

* Perform inspections for several mortgage field service companies including First American Field Services and Safeguard Properties. Inspections include occupancy inspections, foreclosure inspections, loss inspections, borrower interviews, etc.* Route and dispatch all work to field inspectors daily, ensuring its completion in entry by appropriate deadlines. Creation of zones or areas for the company as well as solicitation and hiring of inspectors.* Consulting with entities in need of various real estate services. Including Broker Price Opinions for local investment groups.

Jonesboro, Georgia

* Responsible for the setup of daily operations and management.* Forecasting sales* Creating monthly marketing budget* Create all marketing materials and promotions for the company and the Builder-Clients.* Maintain direct supervision over the new homes division.* Supervised all sales and subdivision staff.* Created all marketing materials and promotions * Help to conduct presentations for builders, developers and investors to market their properties.* Setup and conducted training classes for new and established agents (i.e. “New Agents: What’s Next”, “On-Site Sales Training”, “Contracts Training”, “Agent Safety”, “How to Market …”)* Creation and implementation of the Property Management serving (50 Landlords), and Builder Services (12 Builders/Developers) Divisions of the company.

Associate Of Science (A.S.), Leadership

Education record