Rosa Paz Email & Phone Number

United States

Rosemont, Illinois

7348 W Madison St, Forest Park, Il 60130

Responsible for the overall performance of the daily functions associated with processing and servicing of commercial, consumer and residential mortgage loans; monitors all functions for compliance with company policies and procedures as well as implementing new processes/procedures in order to comply with all Federal and State regulations; helps to train new employees; helps with in-service training for continuing employees; responsible for quality control of loan files; act as the point person for audits/loan reviews; and ensures that all loan operations activities are performed professionally and delivered efficiently.

Chicago, Il

• Complete due diligence and analysis on potential acquisition investments

Chicago, Il

Full service mail house with annual revenues exceeding $1 million• Manage the day to day operations which include Accounts Payable/Receivables, Bookkeeping and Payroll, Report and Document Preparation, Spreadsheet and Database Creation, Inventory Management and Expense Reduction• Supervise a team of five staff members and provide training, development and performance evaluation• Develop efficiency-enhancing workflow/process improvements

Chicago, Il

Senior Vice President - Loan Operations 12/2007 – 11/2009• Supervise a department of 25 employees, including Loan Operators, Portfolio Administrators, Credit Analysts and Administrative Assistants• Create various loan reports, which analyze the loan portfolio by collateral type, region, and risk rating classifications for use by the Bank’s CEO, CFO, and various EVPs• Directly responsible for the third conversion of the Bank’s loan system from Open Solutions to Metavante as well as the initial and ongoing training of personnel to operate this system (also successfully coordinated the previous two conversions within the past eleven years)• Responsible for the processing of charge-offs, OREO transfers, and dual accounting balancing for the impaired loan portfolio• Work directly with Bank’s third party and federal auditors during Operations audits and Safety and Soundness testing• Implement and communicate changes in lending policy and procedures• Recruit, train and develop staff as necessary to ensure the proper staffing for all servicing functions and arrange for the cross-training of these roles as appropriate• Perform annual employee evaluations and make salary recommendations to senior management• Ensured compliance with all laws and regulations on behalf of the bank’s servicing activities. • Oversaw the balancing and reconciliation of all relevant loan-related General Ledger accounts.• Managed the servicing role for all loans serviced by the bank, including the following functions: booking, funding, quality control, tax escrow, hazard insurance, construction draws and payouts, file and collateral control.