Rosana Moraes Email and Phone Number

• 15 years of experience as a Sales professional, having worked for more than 10 years as a Manager, leading teams, training teams and exceeding business goals.• Experience in prospecting new clients. Great experience and focus on increasing current customer sales, both in increasing existing product sales, and in raising new product opportunity.• Experience in customer contract management. Management of all contract items, follow ups, quarterly review meetings with clients at all levels.• Extensive experience in the business interface of the company with senior management of clients in different countries, such as Sweden, Poland, United States, China and Germany.• Experience in Electronic Manufacturing Services ("EMS") as account manager, project and program, leading and supporting the Company in bids and discussions of terms of contracts during the quotation and negotiation phases.• Responsible for the revision of financial metrics associated with the results of the client's account (Revenue, Costs - Stock and Scrap).• New business development, including new product implementation.• Specific expertise: Electronic product manufacturing services for mobile devices, computing, printing, automotive and the white-line market.• Well-developed leadership and interpersonal skills, including conflict resolution between different stakeholders.• Budget control / approval and contract management.• Management of KPIs (Accounts Receivable, Accounts Payable, On Time Delivery, Yield, Stock Turnover, Excess and Obsolete inventory, P & L, Customer Satisfaction, Demand vs. Delivery).• Coordination of internal and external audits (ISO, VDA 6.3 and client audit.• Leadership meetings such as: Initial Project Meetings (Kick-Off), CFT (Customer Focused Team), Supply Chain Management, Quarterly Business Review (QBR) meetings, MOR (Monthly Operational Review.