Rosana Leão Lima Email & Phone Number

Zurich, Switzerland

• Prepare offers, initiate contract process, and present them to candidates;
• Onboard new team members, ensuring that all relevant information and documents are provided as well as a warm welcome;
• Follow up new team members integration
• Manage training session logistics, including training session promotion, invitations, attendance, and certifications;
• Internal mobility process;
• Elaboration of the Job Description Manual;

Zurich, Switzerland

Lisbon, Portugal

• IT Recruitment;
• Promoting opportunities in different recruitment sources;
• Screening and selection of profiles;
• Conducting behavioural interviews;
• Reporting candidates;
• Managed visa applications for employees.

Brasilia, Federal District, Brazil

• Customer Relationship Management with a focus on satisfaction and loyalty;
• Managing relationships with partners and employees;
• Proposing new methods to meet customer needs;
• Maximizing Lifetime Value strategies;
• Analyzing marketing metrics;
• Managing the client portfolio;

• Management of the Technology team;
• Organizing and maintaining the communication and documentation of the Project between the University of Brasilia and the Management Department - Ministry of Planning;
• Working on the implementation of tools to support the physical management of the project;
• Setting up the operational structure;
• Conducting preliminary surveys of the agency's databases.

Brasilia, Brazil

• Customer relationship management with a focus on satisfaction;
• Active search for customers on social networks;
• Coordination of administrative and financial routine;
• Loyalty and excellence in service;
• Supervision of purchases and inventory, logistics and quotation;
• Control of material receipt;

Brasilia, Brazil

• Responsible for supervising and analyzing the economic and financial activities of the entity;
• Carrying out fiscal, accounting, and legal control of covenants, contracts, and other agreements;
• Examiner of the entity's balance sheets and accountability.

Brasilia, Brazil

• Head of the Support Policies Department of the State Secretariat for Micro and Small Enterprises and Solidarity Economy of the Federal District;
• team management, organization, and monitoring of talents in their work sectors,
• elaborating and monitoring Public Policies aimed at Micro and Small Enterprises and Individual Entrepreneurs;
• Organizer and speaker at Economic Development Conferences;
• Collaborator in the development of courses for entrepreneurs and government servants;
• Specialized service to entrepreneurs

Brasilia, Brazil

• Coordination of the Postgraduate Course in Condominium Management;
• Preparation of course timetable, recruitment, and selection of teachers;
• People management with follow-up and feedback to professors and the university;
• Administration and Pedagogical Management;
• Document management, monitoring, and control of academic records;
• Liaise with public organizations and private companies to build partnerships.

Postgraduate Diploma In Strategic Human Resources Management, Strategic Human Resources Management

Bachelor In Law, Law

Postgraduate Degree In Criminal Law, Criminal Law

Technologist In Condominium Management, Condominium Management